I booked this hotel because of its proximity to Gatwick Airport before a flight to the USA. On arrival it looked quite nice from the outside, but we were struck by the car park (which we had booked to house our car for 2 weeks). It was bursting at the seams with cars. They were parked everywhere, including on double-yellow lines. The lobby looked promising as we entered and we were quickly processed and off to our room by way of a magical mystery tour. THE ROOM WAS THE WORST I HAVE EVER SEEN, ANYWHERE IN THE WORLD! Whole strips of wallpaper were hanging from the walls, the room had an unpleasent odour, and the furnishings were prehistoric. I immediately went to the lobby to complain.... after a 10 minute wait I was offered a different room. The new room was not much better than the first...DON'T STAY THERE UNLESS YOU LIKE DUMPS... BE WARNED!

This hotel made my skin crawl. It appeared dark and dated. The decor was from the seventy's. The rooms where very tired and looked like they could do with a good clean. It served it's purpose of an airport car park and somewhere to sleep before we traveled 4 hours home but i would not recommend it to my friends. Im sure there is better for the money, even though it wasnt that pricey.
The check in was swift and the information was clear.

Never again. Dingy, dirty, old bed with sunken mattress and a terrible stinky odor. I felt stuck with no time nor energy to find other options for an overnight stay in the middle of a long journey.
In my opinion you are better off avoiding this place

We nearly drove straight past this hotel as the signs are not very prominent. Looking at the photos the hotel looks presentable, however I think these were taken a while ago, and given the proximity to the M23 maybe the external decorating should be done more often.

The hotel didn't have our booking when we arrived, but luckily still had rooms available so we continued to book in. Staff were quite helpful and did try various combinations of names that the booking could be under as we didn't make it.

Our room was located on the ground floor, through what seemed like endless heavy oak fire doors.

We were using the hotel as a base for a night out and needed to use the room to get ready.

It was not the most impressive of rooms but did on first glance seem clean and given previous reviews I checked the bed which was happily bug free!

On closer inspection, the room wasn't as clean as it could be. The bathroom floor was a bit sticky, leading me to navigate around it by shuffling on the bath mat. I didn't really want to touch the shower head to adjust the aim.. There was about an inch of dust on a wire under the bathroom shelf. Helpfully there was a set of weighing scales - however I think they were bought in the 50's and hadn't been cleaned since.

The beds were quite hard but I don't mind that, when we checked out in the morning I did notice that all the fire doors were propped open with towels - bit of a health and safety issue there..

We were too late to eat breakfast but at £11.50 we weren't bothered, I notice also that there was a £2.50 charge for using the "newly renovated spa" including pool, I didn't enquire if that Meant guests had to pay too.

This is a fairly reasonably priced hotel but I think they are relying too heavily on a captive market being close to Gatwick and could do so much more. I don't expect frills when I pay this much to stay in a hotel, however, if I am paying to stay a night somewhere, I expect it to be at least as clean as my home...