This is a very new hotel, well placed for Gatwick and just about gets it right - that's just about not completely. Check in and Check out were quick and efficient. Rooms are bright, modernist and precise - great bathrooms. Restaurant food is uninspired and rather ordinary - we were enticed in there by a 10% off offer from reception which the maitre d' knew nothing about. It did come off our bill though the next day without prompting although it was soon absorbed the 10 % service charge and also the £10 parking fee which I consider a dishonest practice when staying at the hotel. Annoyances - Batteries in the TV remote control were flat - that's poor and the mini- bar was not stocked (if it was a fridge not a minibar then why were there no glasses in the room to enjoy a glass of your own wine?). - ah! to "encourage" you to call Room Service I suspect - clumsy.








Value
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Location (e.g., convenience, views)








