I stayed at the Premier Inn at Gatwick in March 2008 and I had a great experience here.

The check in counter was quite small, but staff were very efficient and booked us in promptly. They also have us the option to book a dinner table in advance, which was good advice as it seemed busy when we went down later that evening.

The room was lovely, and so much better than I'd expected from an airport hotel. The finish was great, the bed was really comfortable, and the bathroom was nice and clean.

The food offered in the restaurant was delicious and there was a lot of variety too. The serving staff were really friendly too and the general atmosphere was really nice.

In the morning we got a bus to the airport, which is literally across the road. The bus cost around £3 each and took no time at all to get to the airport.

I'd definitely recommend this hotel to others.

This Premier Travel Inn is conveniant and reasonable value but not particularly pleasant. Check -in was chaos as it was really really busy, though the staff did their best. The restaurant was booked out and the food served in the bar was slow, poor, and overpriced. My room had had smokers in it though I had asked for non smoking. As a single female travellor I found the bar unpleasant - noisy from football on TV and had to run the gauntlet of local drunks (worryingly wearing airline uniforms.....!!). The shuttle bus is useful and efficient (price is up to £3 now) - if you can find it at South Terminal as they keep moving things around - but does not run after midnight.

The small reception here can get crowded very quickly when the shuttle drops off which can make it feel like bedlam. However, on my arrival they quickly staffed all the desks and check-in was fast, efficient and friendly. I occasionally stay in Premier Inns for one-nighters as they are usually modern, offer good value for money and are a cut above the usual budget hotel. While this one was clean and comfortable the rooms could do with a refurbishment. Some of the fittings are showing signs of wear but not unpleasantly so. The bed was comfortable and I slept well. The hotel was an easy shuttle ride from the south terminal, the G2 service run during the day was £2 and the G7 service run after 11.46pm by the airport was £2.50. If you haven't got much luggage, walk from the north terminal in under 10 minutes, turn left out of the terminal, follow the service road round, you'll see the hotel and the route is obvious The hotel provides a good breakfast buffet but if, unlike me, you are not too tired, jump a cab into town to eat. While the staff are fab the menu is unimaginative and the cooking average at best. It really caters for the bucket and spade crowd. This hotel is fine for an overnighter but I have to admit that as I need two nights at the airport I've cancelled my booking for next week's trip and will spring for a full service hotel.

Arrived at this hotel late at night, reception well staffed but being next to restaurant the whole area and corridors had an unpleasant smell of greasy cooked food.
The hotel room was clean, well furnished and the bed seemed brand new , was also very comfortable, although the bathroom was quite dingy and dated, with slight mould around tiles and sink was discoloured too. Noise was a big problem too, woken up from 0400am by other guests leaving other rooms , sounds proofing is non existent, so therefore unable to sleep properly most of the night. To sum up, hotel is good value for Gatwick but maybe worth paying a bit more and going to the bigger hotels on airport to get a proper nights sleep, my opinion.