On a recent trip to Basingstoke my young son and I ate at the carvery on two separate occasions. It was a cheap way to have a proper meal, made even cheaper by the use of money-saving vouchers downloaded from the Toby website in advance.
All the staff we encountered were quite young and many had foreign accents, not that we had any trouble with communications. At times things seemed slightly disorganised, informal, or both - but all the waiting staff were brilliant and we felt 'looked after.' I was also impressed with the chefs who carved the meat, they were not fazed by my son's odd requests (e.g. "some beef and some turkey skin please").
Toby advertise that they offer a choice of four roasts - turkey, pork, beef and gammon (you can have a bit of each if you prefer) and eight vegetables, with trimmings. The vegetables are unlimited, you can help yourself and then go back for more as many times as you want. For an extra £1.50 you can go 'King Size' and have extra meat/chipolatas/yorkshire puds too.
On our first visit there had been an unexpected busy run and they had run out of turkey and pork. There was only a limited amount of beef too, and it was going to be an hour or more before the next batch was ready. Rather than wait, we opted to have a bit of beef and some gammon, which I wouldn't normally have chosen... and it was melt-in-the-mouth amazing! On our second visit we both had a mix of all four roasts and every one was cooked to perfection - absolutely delicious.
From my point of view the vegetables were fine but my child wouldn't eat swede, red cabbage, onions, peas or mashed potatoes. Fortunately he would eat carrots and cauliflower with a roast potato or two. The selection was such that even the fussiest eater would find something to suit them. I like my vegetables lightly cooked and I did think that some things were softer than I would have served, but it would be an exaggeration to call them over-cooked.
Our waitresses were happy to serve my son a glass of tap water free of charge, although when I ventured into the bar area to ask for a refill I found the barman rather brusque. He may have been a little harried as the bar was busy and I think he was alone. For myself I paid for unlimited-refillable diet Pepsi, where there was free access to a dispensing machine and an ice machine. It was welcome on a warm day, but the drinks didn't seem very fizzy.
The dining room was much as you would expect from a pub carvery. Of note were the pictures on the walls which were themed - one wall had Minis, one wall had Dr Who, etc. It was a bit out of the ordinary, and a talking point.
Overall I would definitely recommend this carvery for a well-priced meal.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC