I stayed here in July, and although the room wasn't particularly clean, and it was a noisy service station (with lorries trundling by all hours of the night) it was better than crashing my car through tiredness. My problem is that it is almost always fully booked - it takes the prime position on a motorway service station, and in my view it has a responsibilty to tired drivers - a number of rooms should be reserved for motorists. That is THE POINT of service stations. I journey up and down the UK regularly on the M20, and of all the times I've felt drowsy at the wheel and tried to get a room here, I've only been lucky ONCE, and I got the last room available this July evening too. There was a queue of tired motorists behind me, and they were advised hotels back in dover as the nearest possible stopover. If this hotel wants to attract tourists or business travellers, it should not be placed here - they should leave the plot open to a hotel for motorists. Instead of which, this place is packed with people staying in Maidstone for a few days. PLEASE PLEASE don't stay here, unless it's to cut your journey up on your way to somewhere. When I asked the lady at the reception why it was always full, she explained that they often hold business seminars there, after which people stay the night, and the rest of the customers are booked in for a few days at a time whilst visiting maidstone. It's not a great hotel anyway. Are hotels that bad in Maidstone that people have to stay in a noisy, crowded travel lodge on the motorway?!! I have had a few scary nights driving because the nearest hotel is at least 30 minutes drive away (and as for breakdowns, you really would be in the crap!). Please take pity on us motorists and restore this hotel to its original function - making the country's roads a safer place.