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Best Western Premier Mount Pleasant Hotel: Traveller Reviews

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4 of 5 stars 18 reviews
18 Reviews
5.0 of 5 stars
9
4.0 of 5 stars
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3.0 of 5 stars
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2.0 of 5 stars
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1.0 of 5 stars
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#1 of 22 hotels in Doncaster
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  • Hotel class: 3 of 5
  • Rooms: 56
Description: Best Western Mount Pleasant Hotel is Doncaster's only AA rated four-star hotel. Situated between the historic market towns of Doncaster & Bawtry on... This description is based on information provided by the hotel.
Address:
Great North Road (A638)
Doncaster DN11 0HW
England
Check Rates: £104 Avg. Price
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TripAdvisor Traveller Reviews

Reviews of Best Western Premier Mount Pleasant Hotel

( 3-7 of 18 )
“Really poor service”

Best Western Premier Mount Pleasant Hotel

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3 of 5 stars
BELFAST
13 Apr 2008
0/1 found this review helpful

I spent two nights at this hotel as part of a large party during March. While there were definitely some positives(room size, clean facilities etc) the overall experience was marred by the hotel reception staff who need some training in customer service!

  • This TripAdvisor Member:
    • Liked — Our room which was an executive room was really lovely
    • Disliked — Reception staff
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HARVEYG's Summary
Date of Stay: March 2008
Travelled with: Family (extended)
Visit was for: Personal event (wedding, ...)
Age group: 25-34
Member since: 13 April 2008
  • My ratings for this hotel are:
    • 2 of 5 stars Value
    • 4 of 5 stars Rooms
    • 2 of 5 stars Location (e.g., convenience, views)
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Check-in / front desk
    • 3 of 5 stars Service
Would I recommend this hotel to my best friend?
No way!
I do not recommend this hotel for:
Young Singles, An Amazing Honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older Travellers, Great pool scene, pet owners, Families with Small Children, Families with Teenagers, tourists
I selected this hotel as a top choice for:
Other
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Average price*: £104 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Still good hotel, but...”

Best Western Premier Mount Pleasant Hotel

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4 of 5 stars
Doncaster, United Kingdom
6 Apr 2008
1/1 found this review helpful

Stayed here for one night in April 2008 celebrating our wedding anniversary. We live locally, but have spent several nights here over the last few years on special occasions.

Since our last visit in Feb 2007 the front of the hotel has had a complete facelift - instead of going through a tiny door there are now glass sliding doors and a 'big hotel' style reception area. The bar has been substantially extended - a much needed change.

We had an upgraded room at the back of the hotel - it seems to take forever to get to these rooms but it is interesting to look at the odd antiques along the corridors! The room was as usual palatial - lovely heavy antique furniture, four poster bed, fireplace, enormous bathroom with vast bath and large shower cubicle. We dined in the main restaurant - the food was good. Sadly, for the first time at the hotel, a few niggles appeared:

Toiletries consisted of one shower gel and one shampoo - though more were provided on request.

The CD player didn't work, and reception were unable to provide another.

A minibar has been installed in the bottom of the wardrobes. Strangest set up - the mini bar is empty, and you have to buy a 'pack' if you want anything. The soft drinks pack was around £15, the wine and beer pack (2x1/2 bottles wine, 4 beers, crisps and kit kat) around £25, and spirits and beer pack £35. Niggle was that because of the mini bar there was little room in the wardrobe - only room to hang my coat full length, rest of the minimal space was half hanging only. Didn't bother us as we were only there for one night but would not be good if you were there for longer.

Check in was not until 3.30, but check out was 10.30 - if you wanted to check out up to 1pm a charge of £20 was made. Most 4*s I stay in have a 12 check out.

Cooked breakfast delivered to the room incurred a charge of £10 per breakfast - I've never seen a tray charge at this level anywhere!!

Dinner menu - there were 8 main courses on the menu - 4 were fish, one was unavailable and was was vegetarian, leaving only 2 meat choices plus steaks. Felt this was a little restricted for a restaurant of this type.

When they brought the bill to sign for dinner they had charged for 2 bottles of wine instead of one - as there were only 2 of us we spotted it, but would larger parties?

Service at breakfast was appalling. I note an earlier review mentioned buffet breakfast - ours was served to the table - eventually! We were seated, and then ignored - after helping ourselves to the cold items we had to find a member of staff and ask for drinks and hot items! When it came it was OK - except husband got fried egg instead of the scambled he'd ordered, and his bacon must have been cooked an hour before! Also we noticed, in the bright light of day, that the dining room was not as clean as it could have been.


Overall? This is still a very good hotel, but after the refurbishment seems to have lost its independant, individual feel and replaced it with a more standard hotel atmosphere. Bit sad really - I've known this hotel for years and although some of the work has been a great improvement it is a shame that it now feels very much like part of a large chain.

  • This TripAdvisor Member:
    • Liked — Room size and bathroom
    • Disliked — Serive at breakfast!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nildesperanda's Summary
Date of Stay: April 2008
Travelled with: Spouse / significant other
Visit was for: Romantic getaway
Age group: 50-64
Member since: 13 February 2006
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 4 of 5 stars Location (e.g., convenience, views)
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Check-in / front desk
    • 3 of 5 stars Service
Would I recommend this hotel to my best friend?
Most likely
I recommend this hotel for:
An Amazing Honeymoon, A romantic getaway, Older Travellers, tourists
I do not recommend this hotel for:
Young Singles, Great pool scene, Families with Small Children
I selected this hotel as a top choice for:
Great food / Wine
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Average price*: £104 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Excellent Hotel”

Best Western Premier Mount Pleasant Hotel

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5 of 5 stars
Swindon, England
27 Mar 2008
1/2 found this review helpful

I simply cannot fault this hotel. The setting is lovely, the staff are friendly and helpful, the rooms are spacious and furnished to a high standard. The beds are huge, I could go on....

I would recommend this hotel 100% and will definitely keep booking here when I need to stay in the area.

  • This TripAdvisor Member:
    • Liked — Everything
    • Disliked — Nothing
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Swindon Traveller's Summary
Date of Stay: March 2008
Travelled with: Solo traveller
Visit was for: Business
Age group: 25-34
Member since: 01 February 2006
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 5 of 5 stars Location (e.g., convenience, views)
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check-in / front desk
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
Would I recommend this hotel to my best friend?
Absolutely!
I recommend this hotel for:
Young Singles, An Amazing Honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older Travellers, Families with Teenagers, tourists
I do not recommend this hotel for:
Great pool scene, pet owners, Families with Small Children
Was this review helpful? Yes No
Check Rates
Average price*: £104 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Couldn't fault it!”

Best Western Premier Mount Pleasant Hotel

28 Feb 2008
1/1 found this review helpful

I stayed at this hotel for one night whilst on business last week.

My single room was surprisingly spacious, with a four poster double bed, two big sofas and a large tv (the bath was also far larger than average!) It was situated at the back of the hotel, so I heard no noise from the main road out at the front.

Service from the staff on Reception was really helpful and room service was fast and friendly. The bar is big and well set out, though the only barman was a little overstretched at times!

There was plenty of choice at breakfast, and I can highly recommend the cooked breakfast!

This hotel a couple of miles outside Doncaster so you really need a car (or taxi) if you plan on going into town.

  • This TripAdvisor Member:
    • Liked — The spacious bedroom
    • Disliked — The location
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CEWEngland's Summary
Date of Stay: February 2008
Travelled with: Business colleagues
Visit was for: Business
Age group: 25-34
Member since: 13 September 2007
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 4 of 5 stars Rooms
    • 3 of 5 stars Location (e.g., convenience, views)
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Check-in / front desk
    • 4 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
Would I recommend this hotel to my best friend?
Absolutely!
I recommend this hotel for:
Young Singles, Older Travellers, Families with Small Children, Families with Teenagers, tourists
I do not recommend this hotel for:
Great pool scene
I selected this hotel as a top choice for:
Other
Was this review helpful? Yes No
Check Rates
Average price*: £104 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“love the room”

Best Western Premier Mount Pleasant Hotel

26 Feb 2008

We stayed at the mount pleasant hotel on the 25/2/08 we had a fantastic evening.
The staff was very nice the rooms themselfs was very clean couldn't find any fault at all.
We will be going back very soon.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
pickleUk's Summary
Date of Stay: February 2008
Travelled with: Business colleagues
Visit was for: Business
Age group: 50-64
Member since: 31 January 2008
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 4 of 5 stars Location (e.g., convenience, views)
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check-in / front desk
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
Would I recommend this hotel to my best friend?
Absolutely!
I recommend this hotel for:
Young Singles, An Amazing Honeymoon, A romantic getaway, Girlfriend getaway, Older Travellers, Families with Small Children, Families with Teenagers, tourists
I do not recommend this hotel for:
Great pool scene, pet owners
I selected this hotel as a top choice for:
Beach / Sun
Was this review helpful? Yes No
Check Rates
Average price*: £104 (year-round)
Call now to book: 1-800-454-6835 from hotels.com

Reviews of Best Western Premier Mount Pleasant Hotel

( 3-7 of 18 )
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Best Western Premier Mount Pleasant Hotel Also Known As

Address: Great North Road (A638), Doncaster DN11 0HW, England