I Having just checked out of this hotel (05/01/07) I feel compelled to write and explain what one can expect when staying at the Mount Pleasant. Upon arriving at reception they did have my reservation – although this was efficient it was also unfortunate, as this was the ONLY thing they managed to get right. I booked one of the executive rooms, although what sort of executive they normally cater for bewilders me. The room was small, the bed was made out of concrete (or so it felt) but worse of all, it was absolutely FREEZING COLD! The radiator had not been turned on and the window was ajar, not exactly conclusive to a nice warm stay on a cold January evening. So I turned the radiator on and went to the bar for a drink and something to eat while the room warmed up. At the bar I was served reasonably quickly, although judging by the five cars in the car park and only one other person in the bar, this was not surprising. I ordered a beer and looked through the menu, which did not take long, as the only things on offer were sandwiches and burgers! I really am not one to frequent McDonalds and I don’t expect to have the only options for dinner being burger on it’s own, burger with cheese or the grand finally, a tex-mex burger, whatever that may be! So I thought I’d skip dining in the bar, finished my beer and returned to the fridge which they called my room. Upon viewing the room service menu, which incredibly for a ‘so called’ four star hotel contained the same sandwich or burger options as the bar, I gave in to the hunger pains (not to mention the need for something warm) and telephone room service to order a burger, this was at 8.22pm. By 9.22pm I gave up on the wishful thought that they were breaking the mould and making me a burger which actually resembled something edible, and I telephoned room service, only to be told that they could not see the order and would check with the kitchen and call me straight back. Some fifteen minutes later when the chap who originally took my order called to say he forgot to write it down(!) I was getting a little peeved, I told him to forget trying to remember it for a second time and thought I’d have a hot bath to warm-up instead. I did manage to run a hot bath, the only problem is that unless you are 3ft tall, you will not fit in it! After a little paddle (which in all honesty did warm my feet up) I decided to give up on the bad experience and go to bed. Did I say bed? Sorry, I mean lye down. A bed is supposed to be comfortable; this was like lying on the M4. Anyway I did manage to get some sleep. In the morning I awoke and opened the curtains which provided the most remarkable view of the courtyard (prisoner cell block H sprang to mind) the view (for want of a better word) was a brick wall on all three sides overlooking my unfortunate neighbours, well had there been any other guests, it would have been! To be completely honest I then gave up, I packed up, walked the 18 miles to reception, placed my key on reception and walked out, this being the nicest part of the experience! In my opinion the hotel is just missing two letters – u and n. IF renamed the ‘Mount UN-Pleasant’ one would understand what to expect! Stay here at your own peril.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Would I recommend this hotel to my best friend?
No way!
I do not recommend this hotel for:
Young Singles, An Amazing Honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older Travellers, Great pool scene, pet owners, Families with Small Children, Families with Teenagers, tourists
I selected this hotel as a top choice for:
Other