The rooms are small.
The rooms are dark.
The staff (some, not all) is a bit arrogant.
But we stayed here maybe 20 times maybe more, because it also;
Is very clean,
very organised,
smells wonderful (their own fragrance),
and comes with what after more than a decade is still Paris' most happening restaurant.
This hotel needs to be considered together with the restaurant, when we stay there we almost always have the dinners there.
The hotel and the restaurant are always very lively, full of nice guests all around, celebrities and beautiful people, always good music around. You always start talking to people during dinners and you develop friendships. Finally the servers in the restaurants are the most beautiful ladies welcoming you and serving you very warmly.
Warm welcome is there if you are staying at the hotel otherwise the staff at the restaurant especially those seating you could be stone cold arrogant.
The food in the restaurant is ok to good. Wine list could improve.
But despite the small flaws, staying here is a very fullfilling experience and we love it.
We strongly recommend, enjoy.
Ps: i will not share the which room to get insight, as i want to keep those few better rooms to ourself, sorry for that.