I recently stayed at this hotel upon the recommendation of a notorious travel author. I did not check it out on tripadvisor before booking, since it was well recommended. I have since noted that it has mixed reviews on tripadvisor, which would normally keep me from booking there. However, I'm glad I stayed there.
It is a typical 2 star Paris hotel -small rooms, bathroom, and elevator- at a reasonable price, which is hard to find in this city. We had mostly very positive encounters with the staff ( we do speak some French ), although many people we met there had poor things to say about their experiences .We did have a single bad encounter with a woman on the night shift, who had an attitude, but it didn't phase us.( It was the only bad experience we had in France over our 2 week stay) Over-all, we had a great time there , and I would probably stay there again.
This hotel certainly has a lot of problems:
1. Payment at time of check in! I have traveled extensively for the past 50 years , to all parts of the world, and have never had to pay in advance for any service, including hotel rooms. This is contrary to all forms of commerce. The universal norm is to pay upon receipt of services. A credit card imprint is the norm at check in. Get with the times! This only produces a bad impression upon your guests. A lot of people we met complained about this.
2. A totally unreasonable rule against food or drink in the rooms! I have never seen this anywhere in the world . This only serves to aggrevate your guests, and has no reasonable purpose ( Madam Crourin, if you have a rational excuse for this rule-now is the time to respond) . Most of the guests I talked to said they ate food and drank wine in their rooms anyway- this is France after all !
3. Poor attitudes from the staff. I witnessed a number of bad encounters from the staff toward some guests ( mostly Americans) . These guests will never say anything nice about your hotel and will never stay there again. This is not the way to do HOSPITALITY business, and the hotel business is certainly hospitality business . Americans are spoiled and sometimes demanding . Your staff needs sensitivity training!!!! The most important thing about staying in a hotel is not lodging, but a grand experience ! If your guests do not have that, you have failed in the hospitality business.
The hotel is undergoing some renovations at this time, and with some changes in attitude and reasonable rules , will be a great place to stay. I look forward to staying there at some time in the immediate future.
Addendum: A very positive encounter; We left some flowers in the sink, and when we returned to the room our maid had placed them in a vase with water on the bedside table--this was exceptional service!!!
- Also Known As:
- Grand Hotel Paris
- Grand Hotel Leveque Paris
- Grand Leveque Hotel
- Hotel Leveque Paris
- Official Description (provided by the hotel):
- Grand Hôtel Lévêque is a chraming hotel on Rue Cler near the Eiffel Tower.We welcome you during all the year in different type of rooms.Breakfast, air-conditionning, safe, ceiling fan, hairdryer in all the rooms. ... more less
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