We have just returned from our stay at Clos Notre Dame.
I have been to Paris 25x. I have never paid such an extortionate price and stayed in such a horrible hotel.
I have stayed at the Sheraton, the Pullman, the Mercure, the Timotel, the Ibis, the Moderne...............
Booking.com misguided us at the least and gouged us for sure. The Clos Notre Dame is listed as a 3 star hotel, excellent hotel. There are no 3 stars in site-not on the building, paper work, stationary.....
We do not travel with a laptop. We don't have a smartphone. We booked back in May or June. We were unable to contact you on the spot. We did complain when we arrived and were told nothing could be done till at least the afternoon of the second day. We changed rooms the second day. The room was not any bigger but the bathroom vent was not caked with filth. The only large item in the room, is a wall picture that hangs above the bed and is as large as the bed.
The hotel is located on a short alley with stairs at one end. The taxi could not go down the "street." There was a bum daily near the steps leading to Place St. Michel and the alley smelled of urine and was littered with trash. This is what you must walk past to get to Place St. Michel.
When you enter the miniscule hotel, there is no counter-just a small table 2 feet by 4 feet with a clerk and a computer.
To get to the elevator, you must walk UP 5 steps. When you get to your floor, you must walk DOWN 5 steps. The hotel is so narrow, there are only 3 rooms on the floor. There should be only 1 room on a floor as the rooms have room for only a bed ad a stool. The hallways sloped severely. THE FLOOR IS BLACK AND IT IS VERY EASY TO TRIP ON THE SLOPE. THE BLACK FLOOR OF THE ROOM ALSO SLOPED DOWNWARD. I have never seen anything this crazy. The room is very, very tiny even for Paris standards. The vent in the bathroom was filthy! There were no amenities to speak of.
There was 1 and 1/2 bottle of shampoo/gel. That is it! For a three star hotel???? (We stayed at the Moderne St. Germaine, a 3 star hotel just a couple of streets away. It was 100.00 USD a night LESS with a nice breakfast and it had a large room with slippers, shower cap, vanity pack and shoe polish cloth.)
This was our 10th anniversary. (We are in our 60's and 70's) It was very important to stay in a perfect hotel. We communicated the importance to the hotel by email before our stay. We were willing to pay such a steep price for our 10th anniversary stay in Paris. Booking.com listed this is an excellent hotel. It is not worth 150.00 USD a night! This is not even a 2 star hotel!
The only positive of this hotel is the staff that tried to help from the second day on but there was nothing that could help this disastrous, sad experience in the AWFUL Clos Notre Dame.
We were charged 980 euro for four nights without breakfast-over $340.00 USD per night for this hole in the wall.
I have never paid so much for a hotel anywhere in the world and have been so disgusted and unhappy for four nights.
- Also Known As:
- Delhys Hotel Paris
- Official Description (provided by the hotel):
- Le Clos Notre Dame Hotel opened its doors in the beginning of May, 2013. The hotel was entirely renoved to make of your stay in our hotel an unforgettable moment. Inspired by the period of the Renaissance, history and design get involved to offer you an experience and a unique comfort during your visit in our establishment. All our rooms are equipped with beds with braid, with screens HDTV, with a free WiFi access, with an air-conditioning, with an individual safe. Situated in the center of the Latin Quarter, our hotel is only in a few minutes on foot of Notre-Dame-de-Paris. ... more less
- Reservation Options:
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