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Le Meridien Montparnasse: Traveller Reviews

TripAdvisor Traveller Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
3.5 of 5 stars 286 reviews
286 Reviews
5.0 of 5 stars
42
4.0 of 5 stars
110
3.0 of 5 stars
55
2.0 of 5 stars
51
1.0 of 5 stars
28
TripAdvisor Popularity Index:
  • Measures overall traveller satisfaction based on ratings, reviews and other sources.
#630 of 1,790 hotels in Paris
Show Hotel DetailsHide Hotel Details
  • Hotel class: 4 of 5
  • Rooms: 953
Description: Dear Guests, We have worked hard during this summer to redecorate a set of 120 rooms. We are currently finalizing the project of the Hall and Lobby... This description is based on information provided by the hotel.
Address:
19 Rue du Commandant Mouchotte
Paris 75014
France
Check Rates: £198 (€243) Avg. Price
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TripAdvisor Traveller Reviews

Reviews of Le Meridien Montparnasse

( 89-93 of 286 )
“Nice Stay”

Le Meridien Montparnasse

20 Jul 2007
3/3 found this review helpful

My husband and I stayed here on our honeymoon in December and it was a good experience. When we checked in, I was expecting the staff to be rude after reading these reviews, but they were very friendly and helpful.

The room was a decent size for Europe and it was extremely clean with a comfortable bed and sheets. We must have had one of the remodeled rooms, because the room and the bathroom were very nice ( nothing like the orange bathroom in the pictures).

The hotel is close to the bus/train station which was very convenient, and there were plenty of restaurants within walking distance.

We only ordered room service once because the food was somewhat expensive and was just average.

Overall we enjoyed our stay and I would definitely recommend staying here.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ellie0916's Summary
Date of Stay: December 2006
Travelled with: Spouse / significant other
Visit was for: Honeymoon
Age group: 18-24
Member since: 24 July 2006
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 4 of 5 stars Location (e.g., convenience, views)
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Check-in / front desk
    • 4 of 5 stars Service
Would I recommend this hotel to my best friend?
Absolutely!
I recommend this hotel for:
Young Singles, People with disabilities, Older Travellers, Families with Small Children, Families with Teenagers, tourists
I selected this hotel as a top choice for:
Museums / Cultural / Historical sites
Was this review helpful? Yes No
Check Rates
Average price*: £198 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Would Stay Here Again!”

Le Meridien Montparnasse

Save Review
5 of 5 stars
Salt Lake City, Utah
19 Jul 2007
5/8 found this review helpful

Convenient location, close to subways, 5 minute walk to Champs Elysees. Clean, new, lovely bathrooms, comfortable beds. Price was fabulous for a Paris hotel, but we booked it through either Priceline or Hotwire (can't remember which) and paid $120 USD. Can't beat that. I would stay here again in a minute.

  • This TripAdvisor Member:
    • Liked — Comfortable beds, nice sheets, comfortable new pillows, BATHROOM amazing
    • Disliked — Prices in restaurants were absurd, but the food was good.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ShawnaWSaltLakeCity's Summary
Date of Stay: June 2007
Travelled with: Family (extended)
Age group: 50-64
Member since: 27 February 2007
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location (e.g., convenience, views)
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check-in / front desk
    • 5 of 5 stars Service
Would I recommend this hotel to my best friend?
Absolutely!
I recommend this hotel for:
Young Singles, An Amazing Honeymoon, A romantic getaway, Girlfriend getaway, Older Travellers, Families with Small Children, Families with Teenagers, tourists
I selected this hotel as a top choice for:
Museums / Cultural / Historical sites, Shopping
Was this review helpful? Yes No
Check Rates
Average price*: £198 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Better than I anticipated”

Le Meridien Montparnasse

Save Review
5 of 5 stars
Los Angeles, CA
19 Jul 2007
1/1 found this review helpful

I booked this hotel at priceline.com prior to reading the scary reviews. Therefore, I was a bit nervous to stay there. But luckily, I was pleasantly surprised. I enjoyed my stay due to the following.

1)Cheap cost - IT IS Paris at peak season. Nothing is cheap and very big in Paris that won’t cost you your life savings
2)Travel ease –Air France airport bus shuttle and the Montparnasse Station is steps away.
3)Room – My room was big by Paris standards…especially the bathroom. I loved my bathroom with had a huge tub and plenty of sink counter space….Plus, it had a view.
4)Air-conditioning – I was in Paris a few weeks prior to my stay in this hotel. Let’s just say the other hotel at almost the same price ---almost made me cry due to the lack of air conditioning and the cramped space. But my room was cool if not cold in my five day stay…I had to turn down the AC the second night.
5)Customer service – Check-in was with a very pleasant…yes, I said it ---it was a "pleasant person" who upgraded my room. I got to the room and discovered it was a king bed (a friend was meeting me the next day) therefore I requested a change. The reception area insisted I stay where I was and they quickly moved me to a double room by sending a bellman who moved my luggage and gave me my new keys...on the same floor. Mind you, French are NOT known for customer service.
6) Area - grocery next door, bakery around the corner, mall two doors down, restaurants a plenty, and the train station.

Now, I have been lucky enough to have been in Europe for 14 weeks in the past 2 1/2 years ...due to work and vacation time...I go to conference a lot in the US so I tend to stay in many nice hotels here...But I have learned not to expect American standards when I book European hotels. Meaning, I don't expect a resort, a shuttle, a coffeemaker, a whirlpool tub, or waterfalls. Plus, the euros is really kicking the $$ bum so things cost more. With that said, I enjoyed my stay due to the listed variables...And, I should note that the hotel is more American than any hotel I stayed in Paris---big lobby, a tall tower, etc....but take my experience with a grain of salt. I'm sure each experience is unique.

I wish you luck with your trip.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AL_B_Traveling's Summary
Date of Stay: June 2007
Member since: 19 July 2007
Was this review helpful? Yes No
Management Response
Olivier_LMP, Hotel Manager
(Management representative)
23 Aug 2007
Dear Sir,

We would like to thank you very much for taking the time to fill out our questionnaire further your latest stay at Le Méridien Montparnasse.

Every observation is extremely valuable and helpful to us, in our continued objective to strive for excellence in all areas of the hotel. Please be assured that we have noted your comments concerning our staff, especially about the receptionist with a great interest and we thank you.

In addition, we are always pleased to hear that our Guests have enjoyed their stay in our Hotel, especially when they are keen to forget about stereotypes : you quoted "Mind you, French are NOT known for customer service".

We look forward to welcoming you back to Le Méridien Montparnasse in a near future.

Yours sincerely,
Olivier SERVAT
Hotel Manager
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Check Rates
Average price*: £198 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Absolutely terrible - no way is it a 4 star!”

Le Meridien Montparnasse

13 Jul 2007

I stayed at the Le Meridian for business and I chose this hotel because Le Meridian hotels generally have a good reputation and deserve their 4 stars (or so I thought). To took me 30 minutes to check in (at 10:30pm on a Monday night) and I was standing in the Starwood Preferred Guest line which was considerably shorter than other lines. The front office staff were curt and not at all friendly.

I paid for a room upgrade as I wanted a good room. When I entered the room I was shocked by the decor, everything looked old and grubby. The bedspread looked dirty! I travel all over the world for work so I have a good idea of standards and this hotel was in no way a 4 star hotel in decor or service.

Upon checking out the following morning I was greeted again to an extremely long queue. As I waited in the SPG line, the front office staff barked at me that I was in the wrong line as I was not a Starwood Preferred Guest. I assured her that I was and even showed her my card but she wouldn't even do me the courtesy of looking at it and hearing my pleas and continued to bark at me that I was not an SPG member because "it didn't say so in the computer".

Absolutely shocking. I will never stay here again. I will go back to the Park Hyatt Vendome instead which is a great hotel albeit more expensive but it's better value in the long run!

  • This TripAdvisor Member:
    • Liked — Nothing!
    • Disliked — Service & Room Decor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MissKat's Summary
Date of Stay: July 2007
Travelled with: Business colleagues
Visit was for: Business
Age group: 25-34
Member since: 28 March 2007
  • My ratings for this hotel are:
    • 1 of 5 stars Value
    • 1 of 5 stars Rooms
    • 2 of 5 stars Location (e.g., convenience, views)
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Check-in / front desk
    • 1 of 5 stars Service
Would I recommend this hotel to my best friend?
No way!
I recommend this hotel for:
Young Singles, An Amazing Honeymoon, A romantic getaway, Girlfriend getaway, Older Travellers, Families with Small Children, Families with Teenagers, tourists
I do not recommend this hotel for:
Young Singles, An Amazing Honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older Travellers, Great pool scene, pet owners, Families with Small Children, Families with Teenagers, tourists
I selected this hotel as a top choice for:
Business meeting / Event
Was this review helpful? Yes No
Management Response
Olivier_LMP, Hotel Manager
(Management representative)
23 Aug 2007
Dear Guest,

We would like to thank you very much for taking the time to fill out our questionnaire further your latest stay at Le Méridien Montparnasse.

Every observation is extremely valuable and helpful to us, in our continued objective to strive for excellence in all areas of the hotel.

We therefore note that you were disappointed by our Front Office staff attitude which is unacceptable. We would like to sincerely apologise for this inconvenience.

Please be assured that your comments have been discussed with the Front Office Manager and appropriate action has been taken to prevent such incidents from occurring again.

Should you change your mind about your next booking, please do not hesitate to make your reservation directly through my office (tel +33 1 44364102) in order to organize the experience you deserve.

We look forward to welcoming you back to Le Méridien Montparnasse in a near future.

Yours sincerely,
Olivier SERVAT
Hotel Manager

This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Check Rates
Average price*: £198 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Not what I expected!”

Le Meridien Montparnasse

12 Jul 2007

The hotel was extremely hot!! The first room they gave us was so small, we had to change rooms. The food was terrible. The French do earn their reputation of being rude and discourteous.
Too pricey for what you get. The pictures were not at all true to what it was.

  • This TripAdvisor Member:
    • Disliked — everything
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MauTexas's Summary
Date of Stay: July 2006
Travelled with: Family with teenagers
Visit was for: Hobbies / interest / culture
Age group: 25-34
Member since: 12 July 2007
  • My ratings for this hotel are:
    • 1 of 5 stars Value
    • 2 of 5 stars Rooms
    • 3 of 5 stars Location (e.g., convenience, views)
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Check-in / front desk
    • 2 of 5 stars Service
Would I recommend this hotel to my best friend?
No way!
I recommend this hotel for:
Young Singles, An Amazing Honeymoon, A romantic getaway, Girlfriend getaway, Older Travellers, Families with Small Children, Families with Teenagers, tourists
I do not recommend this hotel for:
Young Singles, An Amazing Honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older Travellers, Great pool scene, pet owners, Families with Small Children, Families with Teenagers, tourists
I selected this hotel as a top choice for:
Other
Was this review helpful? Yes No
Management Response
Olivier_LMP, Hotel Manager
(Management representative)
23 Aug 2007
Dear Madam, sir,

We would like to thank you very much for taking the time to fill out our questionnaire further your latest stay at Le Méridien Montparnasse.

Every observation is extremely valuable and helpful to us, in our continued objective to strive for excellence in all areas of the hotel.

However, we were sorry to read that you were disappointed by your room and our staff. We would like to sincerely apologise for any inconvenience caused. Please be assured that your comments have been discussed with our executive commitee and appropriate action has been taken to prevent such incidents from occurring again.

In addition, shall your plans take you back to Paris, give us the chance to organize your stay directly. My assistant and I will handle your reservation in order to provide you the experience you deserve.

Yours sincerely,

Olivier SERVAT
Hotel Manager
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Check Rates
Average price*: £198 (year-round)
Call now to book: 1-800-454-6835 from hotels.com

Reviews of Le Meridien Montparnasse

( 89-93 of 286 )
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Le Meridien Montparnasse Also Known As

Address: 19 Rue du Commandant Mouchotte, Paris 75014, France