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All reviews first floor great location boutique hotel heart of paris city break opera garnier visited paris facing the street good size comfortable bed great shower small balcony easy access metro galleries elevator
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Reviewed 20 December 2014

Found the hotel by chance - delighted to have done so. Travelled with 10 & 12 year old. Staff were great as were the rooms and the beds and bathrooms were excellent and outstanding by Parisian Hotel room standards (-:

Spoilt for choice with restaurants around the hotel including the Olympia - small resto but great service and very good food (and value).

Location was perfect - 2 minutes from l'Opera and 5 mins. from the Louvre.

Easy to find by car (or metro) and several good value secure car parks.

Date of stay: August 2014
  • Trip type: Travelled with family
    • Value
    • Sleep Quality
    • Service
1  Thank Paul S
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Stéphanie B, Directeur général at The Chess Hotel, responded to this reviewResponded 23 December 2014

Dear Paul S,

What a great pleasure to read your very nice review about The Chess Hotel further to your stay 4 months ago!

We hope you will choose The Chess Hotel again for a future stay in Paris, so you have a chance to try our tea-time including Mariage Frères tea and Popelini delicious choux buns, and our room-service with da rosa delicatessen. We just launched them earlier this months and it is wonderful to have the possibility of offering this quality of products to our in house guests and also to the local clientele.

We hope we soon have the opportunity of welcoming you back to The Chess Hotel with your family, and it will not be by chance this time...

Wishing you a Merry Christmas and a Happy New Year!

Stephanie Billat
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 December 2014

The hotel is perfectly located, Opera is 3 minutes walk away as well as the nearest metro station, but actually everything is within walking distance. Rooms are very well furnished, big beds, nice bathrooms and they get cleaned and tidied twice a day. The staff is polite and helpful. Breakfast was also of great quality despite the not so great variety. Would definately recommend it!

Date of stay: December 2014
  • Trip type: Travelled on business
    • Rooms
    • Cleanliness
    • Service
1  Thank paicheto
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Stéphanie B, Directeur général at The Chess Hotel, responded to this reviewResponded 23 December 2014

Dear Paicheto,

Thank you very much for taking the time of writing these kind words on Tripadvisor about The Chess Hotel further to your recent stay with us.

You seem to have enjoyed the experience as a whole, from the location to the style of decor, from the level of service to our breakfast. This is wonderful to read such a nice review.

We are all looking forward to welcoming you back to The Chess Hotel Opera.

All the best for the festive season!

Stephanie Billat
General Manager

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Reviewed 18 December 2014

this is the fourth time i hace stayed here in a month, i am in Paris on business, and i have fallen in love with this hotel!!!

the staff are wonderful, they are so helpful, and are all multi lingual. they are only too happy to help - nothing is too much trouble!!!

the rooms are larger and better equiped than the other Parisian hotels i have stayed in, and are really well furnished.

my partner is disabled (wheelchair bound) and has been here whilst i have been working, the disabled accessable rooms are certainly big enough to ges a wheelchaie around.

the food is also very good, continental breakfast buffet is mort than adequitand makes a good start to the day.

Thank Jasen C
This review is the subjective opinion of an individual traveller and not of Tripadvisor LLC nor of its partners. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Stéphanie B, Directeur général at The Chess Hotel, responded to this reviewResponded 23 December 2014

Dear Jasen C,

Thank you so much for taking the time of writing such a nice and detailed review about The Chess Hotel on Tripadvisor!

The team and myself are so happy that you have found the ideal place, your home away from home, to stay with your partner while in Paris. The best attention has been dedicated to the interior design, the furniture, without neglecting the access for wheelchairs. It is great to read your confirmation that it was perfectly thought.

The food we serve for breakfast, tea-time, and room-service, is also very important to us. We have selected our providers for the quality of their products, and we thank you as well for mentionning that in your comment.

We all wish you a wonderful festive season!
All the best and see you again next year.

Stephanie Billat
General Manager

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Reviewed 15 December 2014

Hotel is very well put together, stunning interior and extremely close to the opera house. Staff were all very friendly and helpful. Only thing that let it down was the breakfast, didnt think it was worth €22 euros a person as it was nothing special, would have gotten 5 star if there were more dining options. That being said ive no doubt i will be visiting again soon :)

Date of stay: December 2014
  • Trip type: Travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank TonyR612
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Stéphanie B, Directeur général at The Chess Hotel, responded to this reviewResponded 18 December 2014

Dear Tony R,

Thank you for having taken the time to share your review on TripAdvisor following your recent stay at The Chess Hotel Opera.

We will not fail to pass on your kind wordss to our team who helped to make this stay an unforgettable experience.

The satisfaction of our customers is our number one concern. Please be assured that your comments have been reviewed by the teams in order to focus our efforts on the point you mentioned, such as breakfast. It is made of approximately 20 different products such as home-baked breads and bakeries, cooked meats, cheeses, smoked salmon, fruit salads, fresh fruit juices, traditionnal jams, cereals, gluten free products, to name only a few things from our buffet. They have all been selected for their quality, and their traditional production and mainly come from local farms.

Last week, we also launched our tea-time around Mariage Frères teas and Popelini choux buns, and our snacking chic and room service by delicatessen da rosa, famous for its Iberian unique selection. With our central location, we are surrounded by a large range of restaurants.

We are delighted that you will choose again The Chess Hotel Opera for your next visit to Paris and we are all looking forward to welcoming you once again.

Best regards,
Stephanie Billat
General Manager

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Reviewed 15 December 2014

The beds have pillow top covers that are like sleeping on marshmallows. Had one of the best night sleeps of my life!

The hotel is conveniently located within a 2-3 minute walk of both Printemps and Galleries Lafayette.

The showers and bathrooms are perfect.

Olivia at the front desk is AMAZING!

Date of stay: December 2014
  • Trip type: Travelled on business
    • Sleep Quality
    • Cleanliness
    • Service
Thank LostInAsiaSince2013
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Stéphanie B, Directeur général at The Chess Hotel, responded to this reviewResponded 18 December 2014

Dear Eustache D,

What a wonderful time when I discovered your fantastic review about your stay at The Chess Hotel!
Your words, full of praise, made not only my day but the entire team one, since I was more than happy to share your review.

Thank you so much for taking the time to post these comments, we are all very touched by them.

We are looking forward to welcoming you back when you next visit the City of Lights!

All the best for the festive season.

Stephanie Billat,
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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