No parking spots available. Imagine having driven for 3+ hours to arrive at dusk with no parking. Then our room only had 1 bed when the reservation was for twin beds. They fixed that by giving us separate rooms which was fine. However these rooms were in the old building and there was no lift. I paid a kitchen boy to haul baggage twice. Once up and once down. The city is lovely, next time I'll select a different hotel to stay in.

Pictures on web site deceptive. Shows castle like structure, Not this Hotel !
Exterior and reception area are beautiful , old world charm , lovely dining room. curved staircase with stone wall. However, this is a front ! We had room in new section, very plain. Met another couple from USA, staying in old section, they said their room was nothing special. I wanted old world charm, ambiance; got none, however . The lady at reception has NO warmth or personality. That is OK, I guess, but when traveling, we are excited and would like some warmth when dealing with staff. I would not stay here again. Mainly because of the false image presented in website.
Highly rated cuisine, lovely dining room, nice bar. Young lady at reception 2nd day was sweet, courteous. Much Better !!

Thank God we've spent just one night at Le Dauphine! The lady at the reception was rude, and although my reservation had stated in capital letters that I needed a no-smoking room due to severe breathing allergies, well ... she just ignored it ... and refused to give us a free upgrade. We were given a room at the 2nd fl., but this terrible hotel had no elevator. My poor husband had to climb the stairs with 2 heavy pieces of luggage and the reception staff offered no help. Our room #212 was quiet and somehow spacious ... but it stank. My gosh... a terrible smell of urine invaded our room as we opened up the bathroom... :-(
I've been travelling worldwide for the past 10 years, but I've never had such a disgusting experience! Never, never again!

Upon arrival at Le Dauphin late afternoon, the woman at the front desk, who we presumed to be the innkeeper, was barely civil to us. We assumed she was just having a bad day however you can imagine our dismay when we turned down the bedspread that night to find numerous black hairs on the pillowcase and a good-sized stain on the sheets. Disgusting ! Had it not been so late in the evening, we would have left the hotel. This same woman came to our room to change the linens and never offered an apology or display of any embarrassment that our room had not been cleaned. We traveled for three weeks in France and even in those instances of a language barrier, we never encountered such rudeness and negligence as experienced at Le Dauphin. In fact, nowhere in our travel of 35 years, has this type of circumstance ever presented itself. Since we learned of Le Dauphin on Tripadvisor.com, we feel compelled to let others know as well of our dissatisfaction. All the other inns/hotels we stayed at as a result of TripAdvisor comments were outstanding.