We just came back from our trip to andipes, during which we stayed in Hotel du Cap. We have a good experience of staying in similar hotels in Europe, so we have to admit that this hotel did not fulfill our expectations......
It is true that the property is breathtaking. It is a heaven on earth, and we really enjoyed its location. But when you pay so much money (650 for a simple double room, and 1000 for a junior suite without breakfast) you definetely do not expect that there won't be a mini bar to freeze a bootle of water (!) or the TV will be placed in a position that you won't be able to watch....In fact they informed us that no room in the hotel has a mini bar (!).
The bed's matress was problematic. It was slightly higher from the one side and we could not rest...The sleeping pillows were too big , hard and square. When we asked if there were normal
80/60 or 70/50 they told us no.....
A lux hotel of this category that fails to provide comfort for sleeping, has major drawbacks, as the least you expect when you pay so much momey is sleep well....
As for the prices in general, we were prepared that that they would be high as the hotel is vey luxurious...But not that hight!!! 100 euros or a simple hair blowdry, and 100 euros for a maniqure! 40 euros for a club sandwitch ,200 for 40 mimutes of massage (!) and 150 to 200 euros breakfast for two....Be prepared to spend a fortune.....
What was the worst, was the Receptionist. There was a very stiff lady that never smiled or said goodmorning to us, altough there other staff that were nice. Still the reception desk is the "mirror" of a hotel, and should definetely be more welcome and caring. The last night we asked for a wake up call for 8:30 in the morning They forgot it (!) and a woman called to appologise at 9:15. When we went to the reception the same morning to check out, the same cold receptionist asked if we had breakfast that morning to charge before we leave. When we told her that we did not take breakfast because they forgot to make the wake up call, she said nothing....In fact, it was obvious that she was snob, uncaring, showing no hospitality whatsoever...Maybe it was because we are no celebrities, as it seems that only if you are VIP would get their attention and care......
When you visit holels like that , you ought to be given comfort and politness. Unforunatelly, the basic problems in this hotel are very good reasons for us not to visit it again.
If you go to Andipes, we would recommend to reserve a table for dinner at the restaurant of the hotel which has as amazing see view, and generally visit the hotel for a coctail or coffee, to really enjoy its amazing location. But staying there, would definetelly disapoint your high expectations.......
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Would I recommend this hotel to my best friend?
Probably not
I recommend this hotel for:
Great pool scene
I do not recommend this hotel for:
Young Singles, Families with Teenagers, tourists
I selected this hotel as a top choice for:
Beach / Sun, Outdoor / Adventure, Great food / Wine, Other