Not sure if this review of the Beach restaurant should be tagged to La Passagère restaurant or to the hotel. However we have been to the La Passagère once this past winter for a champagne diner and did find it excellent price-performance. We were curious to see what the Chef Baudet had on the menu and were quite pleased with the choice.
We discovered that the hotel had a beautiful terrace right on the sea and as we live 10 miles away we thought we would bring family or guests to enjoy the sight and food. Today for my wifes' birthday and our guests I had reserved a table in this 5 star hotel and expected that the beach restaurant would live up to the hotel category. After all guests are paying anywhere between $600 - $1200 a night and are the obvious potential customers. Well totally wrong!
The service is "sweet" like in sweet sixteen: the cute waitresses are in their early twenties but I am not sure they went through the normal schools to work in such an environment. Another TA member called them "amateurish" and I would second that. The food was average and not worth the trip. And here is the shocking part: my mother-in-law and I ordered cameron from the menu.
For those of you who are hesitant on what these are I would describe them as being gigantic shrimps (usually from South Africa) and tasting more like lobster than shrimp. Pricewise the menu indicated 48 € (over $60). We were served .... 5 regular shrimp each! When I called over a "sweetie" to point out the error she went to inquire and came back to say that they no longer had any and hadn't yet changed the menu. We pointed out that it couldn't be the same price but she replied that oh yes, shrimp were priced the same.
I was obviously pretty angry but didn't want to spoil my wifes' birthday lunch. I did take a picture with the intention of filing a complaint with the local government.
Not end of story. We went through lunch and got to the desert. Here came another "sweetie"
with a large tray of pastry and said that to apoligize for the trouble she was offering the pastry.
I declined as I had already exceeded reasonable calory intake and let the 3 ladies be served.
When the waitress left we looked at each other nodding and said well at least they made an effort to correct their wrong doing. No, no, no. When I got the bill I saw that I was being charged for 2 deserts. I called sweetie over knowing what I was going to hear. I am sorry sir I wasn't clear that we were offering ONE desert (to offset the $125 shrimp).
Hello, hello ? Is there any Management around ? are they not included in the $400 tab ?
Obviously we will never return to the Beach restaurant and will not recommend it. As a matter of fact I will post this and go off and file a complaint.
- Also Known As:
- Belles Rives Hotel
- Official Description (provided by the hotel):
- A breathtaking art deco palace in a spectacular Côte d’Azur setting, Hôtel Belles Rives sits on the water’s edge overlooking the sparkling Mediterranean Sea with outstanding views from the panoramic balconies.The hotel Belles Rives proposes 43 luxurius accomodations including 5 suites, Gourmet Restaurant La Passagere, Beach Restaurant Belles Rives, Private Beach, Water Sports Club, Piano Bar, 24 hours room service.... Experience the true glamour of the French Riviera spend time on the private beach where you can swim, sunbathe and practice some sport at the Belles Rives water-ski club. Afterwards, have lunch on the waterfront terrace at Plage Belles Rives and then stroll into Antibes Juan-les-Pins and explore the ramparts, the Picasso museum, daily market and browse the quaint boutiques. ... more less
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