I brought my mother to the Mas Candille in late September/early October to celebrate her birthday and also because she has just recently lost a close family member. I was sure that the break there would do her good and it did.
The setting is beautiful, overlooking the hillside of Grasse and not, as one reviewer wrote, overlooking the motorway. That is some way away, and although the area beneath the hotel is busy, being the ring road of Cannes, the hotel itself is tranquil, just as I found Mougins where we ate three out of our four nights.
The night dining in the hotel was an experience. The food was excellent, although one sensed a two tier system when it was clear that some diners had been seated in the extension area with the best views. Despite a table becoming free there and we having made a request, nothing was done to move us. There is that element of French stubbornness, where one feels it is too much trouble to ask. Requests are met with brisk efficiency, but not really warmth which I have experienced in other top hotels.
Americans will not appreciate a bar which cannot make a vodka martini when asked - the botched job cost 16 or 18 euros. In fact, the meal represents superb value and was absolutely delicious, but charging 23 euros each for a buffet breakfast is scandalous. Charges for tea and coffee elsewhere in the hotel, ie by the pool, are very expensive, even for those who are on the 'rich list'!
The Sheiseido spa is sensational, the facials were wonderful and at a standard price. Service there was flawless, even accommodating us when we returned late from a trip up into the mountains (where we got hopelessly lost!).
One last thing: I had booked a twin bedded room on line and by e-mail exchange with the reservations manager but arrived with my mother to find that the hotel had 'forgotten' that detail and put uus in a double. They told me that nothing could be done until the following day, so we grinned and bore it. However, it was never mentioned again, and certainly not reflected in the bill, where the room rate prices are.... let's say, substantial. I would have expected some kind of discount for their mistake. But no.
A good tip is to consider their little sister hotel, more a lovely B&B, in the village of Mougins: Les Muscadins. The people there was charming, the location very central and opposite an excellent restaurant called Les Terrasses. Plus, you pay a third of the price on rooms (although I will miss the lovely bathrooms at Le Mas Candille) but you can avail of all the Candille's facilities. You won't notice the difference as long as you book to eat at the Candille. As I said, dinner there was even better than Le Moulin de Mougins, which was pretty damn good!
So, all in all, a nice stay at a property which could have the potential of Four Seasons service, but doesn't yet.
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