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Reviewed 23 November 2015 via mobile

Spent 3 nights here over last weekend and loved everything about this hotel. Friendly staff, clean, stylish and stunning. Bedrooms are beautiful and bed huge (though a bit too hard)! Loved the shower in the middle of the room and the vast array of toiletries. An iPod docking station would have added to the enjoyment.
The reception is stunning - especially the horses and I lived the throne in the lift! Can't wait to go back.

Date of stay: November 2015
Trip type: Travelled as a couple
1  Thank H3899TSjoannem
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Skata0204, General Manager at Boscolo Nice Hotel&Spa, responded to this reviewResponded 24 November 2015

Dear Guest,

Thank you for sharing your experience at the Boscolo Exedra Nice, Autograph Collection through the website of Tripadvisor.

As a valued Customer, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations.
Thank you for your appreciations in particular for the friendly staff, the Hotel clean, stylish and stunning and the bedrooms beautiful with huge bed.

Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again soon!

Sincerely,
Silvio Catalano
General Manager
Boscolo Exedra Nice Autograph Collection

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 November 2015

Date of our stay was May 2013 and I am new to social media so apologies for the delay in writing this review.

My wife and I wanted to do something special in order to celebrate our 25th wedding anniversary, and by chance found ourselves staying at this magnificent hotel as part of a cruise ship booking, via Azamara Club Cruises for an overnight stay the day before we joined our ship at Nice. Who would have thought that staying in a hotel the night before a luxury cruise would have set the bar so high and potentially made joining the ship an anti climax. Having been on a number of cruises before, had it not been an Azamara Club cruise (Azamara Quest), our expectations would have suffered due to the bar being set so high.

We arrived at the hotel on the same day as the Monaco Grand Prix and although probably one of the busiest days of the year for the staff, you would not have known as they all made us feel very welcome from the moment we walked through the door. As we had arrived early we were advised every effort would be made to ensure our room would be made available as early as possible. Not really expecting this to really happen we left our luggage and went off to explore Nice. As we finished lunch than we were surprised to receive a call to confirm our room was now ready. As we were escorted to our room by somebody from reception along with a porter with our cases, even walking down the corridor to our room set the stage for the wow factor for everything else that was to follow.

As we entered our room we were not expecting the ambience and decor of the room itself, let alone all of the little finishing touches that far exceeded our expectations, such as the little gifts of tasty macaroons and much more besides. You really could not have asked for anything more as they had thought of everything. We had a truly amazing time and enjoyed all of the facilities on offer including the spa (lovely fluffy dressing gowns and slippers provided in your room).

However, the beautiful decor and ambience of the hotel with the white theme carried throughout, is not the best thing about staying here, it was the entire staff who were all fantastic in every way and mainly for this reason if I can explain as follows; The majority of the other guests were fellow Brits and we did not realise at the time as we had breakfast with them until we left on our transfer coach, they were in fact part of a large group of Ferrari owners who had used the hotel as their base whilst attending the Grand Prix weekend. As they gathered outside in their cars (stopping the traffic as it passed), and I commented to my wife that the matching Ferrari luggage sets the porters were loading in their cars cost more than our holiday, this is why this hotel and staff our special. This is because we were made to feel equally as welcome as guests of the hotel and very rare in life they had totally exceeded our expectations.

So in summary the Boscolo Exedra Nice has set the bar for us in terms of both the quality of the hotel itself, but more importantly the value of exceeding customers expectations and we have still to experience this again elsewhere. A belated but heartfelt thank you to the staff at this fantastic hotel and we look forward to when we visit again.

Room tip: Corner rooms seem slightly larger and the additional windows make them light and airy.
Date of stay: May 2015
  • Trip type: Travelled as a couple
    • Location
    • Sleep Quality
    • Service
1  Thank Markyc1964
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Skata0204, General Manager at Boscolo Nice Hotel&Spa, responded to this reviewResponded 23 November 2015

Dear Guest,

Thank you for sharing your experience at the Boscolo Exedra Nice, Autograph Collection through the Tripadvisor website.

As a valued Customer, we appreciate your feedback and are delighted to hear that you had a great stay with us on May 2013 and our special amenities dedicated for anniversaries. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations.

In particular we were very much impressed by the title of your review and by the appreciations: ''this is because we were made to feel equally as welcome as guests of the hotel and very rare in life they had totally exceeded our expectations'' this means we have reach our main goal that every single guest is treated in the same way not matter of the price is paying for his stay.

Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again soon!

Sincerely,
Silvio Catalano
General Manager
Boscolo Exedra Nice Autograph Collection

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 November 2015

We stayed in the Boscolo in November and must say it was a wonderful hotel.
The staff were very polite and attentive, the room extremely comfortable and clean. Breakfast was good, what more could you want!

Date of stay: November 2015
  • Trip type: Travelled with friends
    • Location
    • Rooms
    • Service
Thank Carolyn G
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Skata0204, General Manager at Boscolo Nice Hotel&Spa, responded to this reviewResponded 20 November 2015

Dear Guest,

Thank you for sharing your experience at the Boscolo Exedra Nice, Autograph Collection through Tripadvisor website.

As a valued Customer, we appreciate your feedback and are delighted to hear that you had a great stay. Especially we thank you for your appreciations for the staff very polite and attentive, for the room extremely comfortable and clean and for good breakfast.
With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations.

Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again soon!

Sincerely,
Silvio Catalano
General Manager
Boscolo Exedra Nice Autograph Collection

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 November 2015

I've spent my adult life travelling for work and for pleasure. This hotel is impressive from the moment you walk in the door to the moment you leave. The service is great, the atmosphere is beautiful and the rooms are stunning. i could not recommend a hotel in the world more than this wonderful hotel. a must stay for any person that enjoys indulgence and quality for their home away from home on holiday.

Date of stay: November 2015
  • Trip type: Travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Thank MrsFarrelly2410
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Skata0204, General Manager at Boscolo Nice Hotel&Spa, responded to this reviewResponded 20 November 2015

Dear Guest ,

Thank you for sharing your experience at the Boscolo Exedra Nice, Autograph Collection through the Tripadvisor Guest Satisfaction Survey.

As a valued Customer, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Thank you for your fantastic words of appreciations in particular for the great service and the atmosphere beautiful with rooms that are stunning.

Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again soon!

Sincerely,
Silvio Catalano
General Manager
Boscolo Exedra Nice Autograph Collection

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 November 2015

We recently stayed at the Boscolo Exedra in Nice. The hotel is beautiful, and staff quite helpful, and friendly. The location is phenomenal within walking distance of everything- shops, restaurants, all of the must-see landmarks, and also, of course, the beach! The rooms are elegant and modern with clean white finishes. They also provide a huge selection of bath products and shower amenities in various 'flavors'. In-room free wifi worked great.

We loved the property and would definitely stay here again.

Date of stay: November 2015
  • Trip type: Travelled as a couple
    • Location
    • Cleanliness
    • Service
2  Thank JessRoy84
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Skata0204, Deputy Manager at Boscolo Nice Hotel&Spa, responded to this reviewResponded 17 November 2015

Dear Guest,

Thank you for sharing with us your experience at the Boscolo Exedra Nice with the trip advisor community.
Many thanks for mentionning our lovely hotel and its proximity to all the city's attractions.

If you choose to visit the south of France in the future, please do not hesitate to contact our Guest Relations who will assist you throughout your stay.

Best Regards from Nice,
Nicolas Winiecka.

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