I stayed 2 nights and chose NH because it was located next to a conference venue.
For the price, I expected better. The hotel has a boring beige feel of at least a decade ago. I had two beds in my room and one was pretty slept through (hello bedsprings!). I've had better sleep in two star hotels.
Because they gave me a smoking room although I asked for non-smoking room, I swapped rooms with a colleague. The staff then proceeded to just copy and paste swap our names without looking at payment. My colleague had prepaid, I had not. On checkout other staff hassled him for money and wouldn't let me pay. After I finally paid, they screwed up the receipts. And although the hotel promised to email the proper receipts with proper sums and names (for expenses), they still sent me the wrong ones with my colleague's name. Utterly incompetent. 2 days later and still no response from them.
- Also Known As:
- Nh Hotel Cologne
- Media Park Nh Hotel
- Reservation Options:
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