We stayed in the Kempinski for two nights as we were attending a friend's wedding which was being held at the hotel. We had a discounted rate as wedding guests which was just as well because I really didn't think it was worth the money. Housekeeping didn't come and turn down the bed, although they did enter the bathroom and leave a couple of chocolates and the breakfast room service menu on the sink which I thought was rather strange. Whatever happened to the turndown service I have come to expect from a 5 star property?

Service was incredibly slow at breakfast. We had to ask no less than three times for our coffee, which finally arrived as we were pretty much finishing our breakfast.

We asked the concierge to book a restaurant for us and phone us to confirm that this had been done. We didn't receive a confirmation phone call, so when we went down to the concierge desk to ask about this, they couldn't get through to the hotel so we just had to chance it.

In all, a very average hotel with not much atmosphere. Will definitely book an alternative hotel next time.

My daughter got married here in July 2007.The setting, staff, service, food, in fact everything about this hotel was excellent. We had one point of contact from the initial booking one year in advance to the big day.She was so helpful no request ever a problem. So many of the guests 85 who had travelled from N Ireland stated it was the best wedding they had attended. For food lovers we chose the spanish menu / bbq in the beach restaurant.The quality and the choice was superb.
I would highly recommend this hotel for a wedding venue.

Kempinski was a bit of a disappointment for several reasons. The rooms were very mediocre...definitely not a luxury hotel room. The bathroom was clean and decent sized but teh cupboard that held the trash can was broken and made it awkward to throw things. The hotel website pictures are so deceiving! The food was also sub-standard, especially at the prices charged! Nice grounds but all in all, not really worth it. Popular with families with kids. Beach is terrible but you go expecting that. Next to the hotel is a little shopping village and one of the delis there serves better food at more economical prices. Luckily there is a careefour nearby to stock up basics instead of paying sky high prices at Kempinski. AM not one to complain abt prices charged by 5 star places for food coz atleast you get some exquisite food at those prices. Not at Kempinski.

You get what you pay for - an expensive quality hotel as described amply in previous reviews (pools, grounds, breakfast etc etc). Negatives mostly relate to where the hotel is, rather that what it is... Despite being beachfront, the front of the hotel backs onto a dual carriageway which is very noisy. I would suggest paying the extra to being in a sea-view room. We stayed initially in a junior suite but the noise on the balcony was pretty bad. We then moved to a side sea-view room which was ok, but as it was on the 4th floor (ground, believe it or not) the room was pretty dark and the balcony caught no sun at all. The beach is ok actually, though we had no intention of swimming! Major positives included the level of service (impeccable), child friendliness (activities, high chairs everywhere, kids menus). We loved how spacious the grounds were. Oh, one other positive / negative depending how you look at it, but the hotel is incredibly cosmopolitan and during our stay we felt this meant people kept themselves to themselves... Not the most friendly bunch in the world, but hey you can't have everything!!