Not a 5 star as I understand the term. Only thing that was 5 star was the weather.
Only one restaurant out of 4 open in evening (same one every night), snack bar menu very limited and refused to serve anything not on memu (eg omelette), pool bar closed one day even though weather sunny and hot, turn down service AWOL for 2 days in middle of stay - had to ask for it on the third day,
No entertainment at all. Only organised event was 'Sunday brunch' at E68/person.
Would not pay a return visit.

We stayed in the Kempinski for two nights as we were attending a friend's wedding which was being held at the hotel. We had a discounted rate as wedding guests which was just as well because I really didn't think it was worth the money. Housekeeping didn't come and turn down the bed, although they did enter the bathroom and leave a couple of chocolates and the breakfast room service menu on the sink which I thought was rather strange. Whatever happened to the turndown service I have come to expect from a 5 star property?

Service was incredibly slow at breakfast. We had to ask no less than three times for our coffee, which finally arrived as we were pretty much finishing our breakfast.

We asked the concierge to book a restaurant for us and phone us to confirm that this had been done. We didn't receive a confirmation phone call, so when we went down to the concierge desk to ask about this, they couldn't get through to the hotel so we just had to chance it.

In all, a very average hotel with not much atmosphere. Will definitely book an alternative hotel next time.

My daughter got married here in July 2007.The setting, staff, service, food, in fact everything about this hotel was excellent. We had one point of contact from the initial booking one year in advance to the big day.She was so helpful no request ever a problem. So many of the guests 85 who had travelled from N Ireland stated it was the best wedding they had attended. For food lovers we chose the spanish menu / bbq in the beach restaurant.The quality and the choice was superb.
I would highly recommend this hotel for a wedding venue.

Kempinski was a bit of a disappointment for several reasons. The rooms were very mediocre...definitely not a luxury hotel room. The bathroom was clean and decent sized but teh cupboard that held the trash can was broken and made it awkward to throw things. The hotel website pictures are so deceiving! The food was also sub-standard, especially at the prices charged! Nice grounds but all in all, not really worth it. Popular with families with kids. Beach is terrible but you go expecting that. Next to the hotel is a little shopping village and one of the delis there serves better food at more economical prices. Luckily there is a careefour nearby to stock up basics instead of paying sky high prices at Kempinski. AM not one to complain abt prices charged by 5 star places for food coz atleast you get some exquisite food at those prices. Not at Kempinski.