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Las Chapas Palacio del Sol: Traveller Reviews

TripAdvisor Traveller Reviews

Reviews of Las Chapas Palacio del Sol

( 43-47 of 68 )
“location is worst problem”

Las Chapas Palacio del Sol

22 Sep 2003
3/3 found this review helpful

Having checked the internet about this hotel after booking I was very apprehensive - we found however that the hotel itself was not too bad - rooms were clean and quiet and entertainment was provided some nights.
The food is buffet style for breakfast and dinner and whilst you would not go hungry it is nothing great. The main problem is the location which is halfway between two towns and really in the middle of nowhere.
The beach is a good 10-15 minute walk from hotel and is fairly difficult, crossing roads and involving hills. We would not go back to this hotel but anyone reading this before they go and who have already booked need not fear an absolute disaster - for a week (as we did) its not too bad.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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“Nightmare Holiday”

Las Chapas Palacio del Sol

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1 of 5 stars
Camberley, Surrey
10 Sep 2003
4/5 found this review helpful

The hotel is set in lovely grounds. That is the only good thing to say.
We wre placed in the unfurbished block behind reception. The beds were unlevel and no one else occupied the this block which had 30 rooms we were completely alone. Everyone else was in the newly refurbished block. The food was horrific, completely inedible. Runner beans and sweetcorn for breakfast????Rotten fruit, rock hard bread rolls, unwashed cutlery,hot yoghurts, black eggs, cardboard coco pops etc. It is set in the middle of nowhere, on a motorway which is like the M25.
You have to walk up the slip road of this motorway to get anywhere - be careful when lorries drive past they nearly blow you over the edge. We saw lots of dead, squashed cats? The pool was cloudy and grimy and full of bugs. When we went there everyone was complaining and asking to be moved, the airtours rep was useless and never solved anything. There are only 20 sunbeds which are all broken, everyone gets up early to put there towels on them, so if you dont get up before 8am good luck as you'll never get one. Overall the hotel is dangerously situated and if you dont get hurt walking up the motorway you will be likely to get ill from the food. I would never go there again.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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“Las Crapas it should be called”

Las Chapas Palacio del Sol

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1 of 5 stars
Derry City / Donegal , Ireland
1 Sep 2003
4/4 found this review helpful

Having booked this holiday as a late deal as part of a group I decided to check the internet for information on the hotel and having seen the earlier reviews made in April 03, I went to the travel agent the next day to cancel the holiday. As a group of 15 we stood to loss £2250, £150 deposit per person as a booking form had been signed. The travel agent went on to assure us that the hotel had been taken over by Airtours in June and that the poor reviews we were concerned about would not affect our holiday.

The hotel building was clean, the grounds ok, the pool was dirty.
Probably about 25 sunbeds to 320 rooms. The pool bar was the only bar out of three to be open and it was poorly staffed with ques for drinks waiting 15 to 20mins for a drink only to be told to bring your old glass back as they didn't have any left. The beer and softdrink was expensive, 1.50 for glass of soft drink.

The Food was very poor, no variety at breakfast nor dinner basicaly the same food every night we eat there. We eat there the first week and we started having stomach upsets etc, so we eat out the second week. The icing on the cake was the fact that there where ants walking all over the deserts cakes and gods knows what else. This made me sick.

The location of the hotel is like being left in a carpark along a moterway. It is only suitable for people who have there on transport and even then it is very dangerous unless you are used to driving in very busy roads. The Hotel website mentions that the hotel is 10 minutes to the beach, its more like 20minutes or longer if you have children or older people to cater for. The beach is fine however it wouldn't be in the same class as ones back home. Trying to do excursions is difficult as airtours do not provide transport to the various excursions, we particularily wanted to go to Tiviolli World however because the last bus left at 10.30pm and the park opened between 6pm - 3am we couldn't go as the taxi back costs 40 euro.

Be very careful walking to the beach, bus stops or the small commercial centre (turn right) as footpaths are poor or non existant.

The Airtours rep was useless, why have reps if they don't listen to and deal with the customers concerns.

There are so many things I could say about this place but I'll learn from it and put it behind me.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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“Disguisting holiday of a lifetime”

Las Chapas Palacio del Sol

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1 of 5 stars
Newcastle/Tyne & Wear
23 Aug 2003
3/5 found this review helpful

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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“REVOLTING...”

Las Chapas Palacio del Sol

23 Aug 2003
1/1 found this review helpful

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviews of Las Chapas Palacio del Sol

( 43-47 of 68 )
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Las Chapas Palacio del Sol Address

Carretera Nacional 340, Km 192, Marbella 29600, Spain