We got this holiday as a late booking through a travel agent about 3 days before departure, so were not expecting too much. However, when we arrived, the staff were lovely and the location was fabulous.
We requested 'not on the ground floor' (to avoid the having direct access tot he apt. from the pool area) but were allocated an apartment on the lowest floor. When we complained (without having first seen the apartment), the staff offered to move us the next day (it being about 1am when we arrived), so I can't fault their responsiveness. However, as the hotel is built on a hill, the lower floor (if you're in the main block) is actually about 1 floor up from the pool area, so we were OK in the end.
On the general area, the hotel is right on the edge of Torremolinos, bordering the Benalmadena marina. I'd recommend heading for the marina, there's a great buzz there and the food was fantastic (though a bit dearer than in Torremolinos). The beach is fantastic, clean, and safe. Also, it's right outside the hotel, just across the pedestrian promenade. The park (Tivoli World) is not great, when we went, most rides, we were the only people on them. If you've been to either Port Aventura in Salou or any Disney, you'll be disapointed. Overall, the general area is nice, but not overwhelming.
The biggest plus we found with the hotel is the kids entertainment. It's amazing. We traveled with a 7 year old and a 1 year old. Obviously the 1 year old stayed with us, but my other son was busy the entire holiday (general activities, hide&seek, archery, painting, races, chasing, etc.).
By the way, there's also an adult entertainment programme.
Now, the negatives. You pay for your sunbeds (€2.50 on the grounds, or €4 at the beach). There is however plenty of room on the beach and the grounds to set up your airbed or towel without needing a sunbed, so you DO have the choice to pay or not.
The rooms _are_ fairly basic (and small). and the balconies barely fit a table and 2 plastic chairs.
Overall, I'd very highly recommend the hotel as a place for families with young kids. For others, I can't really say!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Would I recommend this hotel to my best friend?
Absolutely!
I recommend this hotel for:
Great pool scene, Families with Small Children
I do not recommend this hotel for:
An Amazing Honeymoon, A romantic getaway, Girlfriend getaway, pet owners, tourists
I selected this hotel as a top choice for:
Beach / Sun