My elderly father and mother, son of 13 and I have just returned from a week's holiday at this hotel. Things didn't get off to a great start because 2 of our 3 bags went missing at Malaga airport. However, they turned up 3 nights later. The Thomson rep was, as is usually the case, completely ineffective and would not intervene as it was not his responsibility. I stayed at this hotel 5 years ago prior to its' refurbishment and we really enjoyed our stay there and so had absolutely no reservations about returning for a second time. I agree with other reviewers in as much as this hotel no longer deserves the 4 star status it holds because 4 star it is not. The staff, on the whole, are very pleasant and the hotel cleanliness is adequate, however the food is less than inspiring. Breakfast is very mediocre and repetitive - if you don't like a fry-up every morning then tough, although there is always the choice of one of only 3 cereals on offer, a yoghurt, toast or tinned fruit. Dinner also was very disapointing and the options extremely restricted. The vegetables were frozen, never fresh, the fish again was frozen, there was only ever one choice of meat and a vegetarian meal was thrown in for good measure. Very disappointing. The pools were adequate but the number of sunbeds on offer was absolutely disgraceful. We quickly learned that guests were getting out of bed for 6.30 to 7.00am every morning (whilst it was still dark) to secure their choice of sunbed. Some beds were unoccupied all day while guests spent the day on the beach - this was a daily occurence. Okay, it was peak season but the hotel shouldn't take our money if they can't deliver effectvely. I 've never felt the need to write something so detrimental , but on this occasion feel totally justified.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Would I recommend this hotel to my best friend?
Probably not
I recommend this hotel for:
Older Travellers
I do not recommend this hotel for:
Young Singles, An Amazing Honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Great pool scene, pet owners, Families with Small Children, Families with Teenagers
I selected this hotel as a top choice for:
Beach / Sun, Great food / Wine, Other