The staff were unfailingly enthusiastic, friendly and keen to help.
The rooms that overlook the road at the side of the Hotel are large but have a very poor view. If you have a view of a not-quite-started building site then ask at reception for a better view of pool or sea. Cheaper to upgrade at the hotel rather than pay your travel company.
We spent two weeks at the Hamilton in peak August season and found the hotel comfortable and clean with an excellent selection of food at breakfast and dinner. The staff were unfailingly enthusiastic, friendly and keen to help. We felt this was a real 'Spanish' hotel with most of our fellow guests seemingly from Barcelona. Since the majority of guests appeared to have their own or rented cars they were out during the day and this left the pool almost empty. Most people around the pool had small children somewhere in their party.
Evening entertainment was adequate (we usually went out to a bar after dinner and returned during the interval) and on occasion we enjoyed seeing people of all ages dancing to old Spanish tunes.
We had an unfortunate experience that caused us to test the hotel in unexpected ways. One of our party fainted, fell and needed the attention of a doctor. The reception staff were superb, calling an excellent English speaking doctor, contacting our tour rep, translating on our behalf for the medical insurance etc. The doctor arrived within 15 minutes and the ambulance arrived 15 minutes later. The next evening (the worst being over) we returned from dinner to find a bottle of Spanish Champagne cooling in an ice bucket and a card from the staff wishing "get well soon".
The Karting advertised on the Menorca map is very expensive (about 15 quid for 10 minutes per person) and can be slightly dangerous if you don't pay attention to the pre-run advice (accelerator is much more powerful than the brake). Still, it's not often busy. If you take a taxi it might be better to ask it to stay rather than try to find another one 20 minutes later.
Gary
P.S.
For those who need their internet fix on holiday - the Hotel has no public wi-fi internet access and the internet terminals in reception are extremely expensive. If you have a wireless laptop you can connect to mo.net2 from your balcony and sign up for a week at around 20 euros. Connection quality is highly variable but enabled me to keep up with email and the occasional episode of the Archers! There's a simple hack to get free access to the terminals in reception if you can navigate to a PDF file via the screen saver.







Value
Rooms
Location (e.g., convenience, views)
Check-in / front desk
Business service (e.g., internet access)


