We too cannot understand why this hotel was so quiet as we too ended up having the whole pool to ourselves some days! Not that we went in the pools because they were too cold but they did look very nice. It was also strange in that the hotel didn't have a name - take a look at our photo - wouldn't you think there should be a sign for the Aguilas?

The staff were fantastic. The room was fantastic. The views were fantastic. The weather was fantastic.

The rooms are suites with a bedroom (huge bed) , a living area with a kitchen (no utensils as I think you have to pay to hire these separately but as we were half board we didn't want to cook), a huge bathroom with a jacuzzi bath and an enormous balcony accessible from the bedroom or the living room.

Food was great as there was something for everyone but we tended to stick to the salad bar and still could hardly walk out of the restaurant!

We did use the courtesy bus into Puerto but as mentioned the Germans tended to push their way onto the bus and this did cause a problem as we had formed a queue! Taxi's weren't expensive but a car is the best option to get out and about.

Puerto de la Cruz is a wonderful place and we spent a couple of days at the pools and the botanical gardens. The rest of the time we drove out to other resorts.

The only thing I can complain about is that I had asked for a high floor room and the noise from the motorway was much louder than I expected. The motorway seems to be busy all night. You can pay extra for a room at the front but I think they would lose the sun earlier in the day.

Would love to be able to visit this hotel again.

We stayed at the Las Aguilas in November last year. You can spot the impressive hotel from the motorway as it sits upon it's own perch above the bay.

Check in was no problem, we found the reception staff to be exceptional thoughout our stay. They answered any questions we had and nothing seemed to be too much of a task for them.

Our room was particularly nice, we had a one bedroom apartment with a view of the front of the hotel which was nice in the evening as we got the last sun of the day. The sun was hot enough from around 10 am to 5 pm to sit out. There is a living area witha small kitchen however there didn't seem to be any untensils! The views form the hotel were stunning and defintely worth the 4 euro taxi journey into the centre of town.

Breakfast was served in the large dining hall on the gound floor. You could choose from a selection of hot and cold food which ranged from a fried breakfast to meat and cheese. There is also sparkling wine to get the day started!

The are two pools, the main one which is right beside the bar/
restaurant area and the other which is further round the corner at the kids club area. We spen most of our time at the bar area pool as it was closer and generally quieter. There was one day when we had the whole pool to ourselves! The downside of the hotel being quieter was that it was slower to get served in the restaurant. Even if you were looking for a snack you had to wait a while and sit at the restaurant area which could sometimes be a bit chilly in the shade!

The hotel was very european, we prefered the mix of people rather than being stuck in hotel than may as well be anywhere in the uk. However if you enjoy that part of your holiday this isn't the hotel for you.

It takes around 5 mins in a taxi to get the centre square which is great for evenings out. There are quite a few restaurants however most of them serve the same kind of food. Most of it is to a good standard and there are a few bars in the area however we found that the majority of them were closed as it was late in the year. The ones that were open catered for an older crowd.

Overall we enjoyed out stay in the hotel and would recommend it to anyone looking for a quiet holiday in a good standard hotel.

Stayed in February 2008 found the hotel excellent. There are fantastic views from all sides of the hotel Mount Teide to the South and equally stunning views down to Puerto de la Cruz to the North. The hotel does provide a free shuttle bus on the hour to the centre of Puerto de la Cruz this only takes about 10 minutes but forget about walking it is too far. Taxis are easy to get from Puerto to the Hotel and the fare is only 5 euros. We rented a car from the airport and found driving about easy and you can't miss the hotel it can be seen from miles away. Have your transport arranged from the airport to the Hotel as it does take about 1.5 hrs and the airport taxi fare can be expensive but the Titsa buses can be caught if you have the time to wait for them. The accomodation is very spacious and the breakfast and the evening meals are excellent with plenty of vegatables but if you have a sweet touth you will enjoy the cakes more in the resort centre. This is a great place to stay and the fact that you can't just take a stroll from the hotel but need transport prehaps does not make it the best place for children but that might make it a more attractive place to go for other holiday makers.( Helena)

Myself and my boyfriend went here for a relaxed week!! Relaxed wasn't the word for it. There is nothing at all to do in the hotel. There is one bar which didnt open until 4pm!! We were the only english couple (all german, spanish and french) and the staff had difficulty understanding us! Even asking for a drink in the restuarant was such hard work, most nights i settled for a coke.
The hotel has nothing within walking distance, but they provide a bus service. The buses come every hour but only take 18 people. The Germans that do not believe in queing, would push on first meaning you would be left wiating another hour with nothing to do waiting for the next bus!
The rooms were lovely and clean though. There was a telly but no english channels except sky news! All the channels were german or spanish.
Food was nice but repetative.
I would not recommend this hotel/holiday to anyone. Unless sitting around the hotel reading a book all day is what you want. Because the hotel is so high up a mountain, the sun is mostly blocked with the clouds so you have to go on the bus down into the town to get any sun. There are no night bars/clubs or even pubs around, just restuarants and cafes.
Overall a very dissappointing holiday!! No photos as nothing to photograph!
only thing worth doing here was Loro parque which is like a big zoo, with sealine shows and dolphin shows etc. Would seriously consider going to another area of tenerife if you are going.