I was a little concerned before my visit based on some of the comments, but those who did not have a great experience at this property must have had other issues as nothing was a miss at this hotel. The staff was ever attentive and made it easy to deal with prearrival requests to special needs on site. Staff was gracious, competent, personal, yet was not intrusive.
The property itself is stylish but what I found amazing was everything was clean and in working order! From the valet lobby to the suite bathrooms, fresh flowers were creatively arranged, everything was constantly wiped clean by a large housekeeping staff, and every remote, switch, lightbulb was in working order.
What really distinguished this property for me (and it competes with stunning city and beach views) was how comfortable and useable this location is. Each sitting area provided privacy for conversations yet something interesting to look at wether a view or people watching.
The club level rooms provide free Internet and multiple food presentations in addition to coffee and bar service all complimentary. The dedicated check in services certainly made arrival special.
The hotel is in walking distance of everything. We found the area safe, easy to navigate, and hotel staff readily available for directions or suggestions.
A common theme on this site concerns pricing at this property. I found it consistent with other premium hotels in Europe. Like all things, you get what you pay for.
Book club level room for free Internet and enhanced services
See more room tips
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dear Kenneth W,
Report response as inappropriate
thank you very much for letting us know about your experience at Hotel Arts. I appreciate that you have taken your time to submit us your personal feedback.
I am very pleased that your stay was to your entire satisfaction and it would please me to welcome you again soon. For your next visit to Hotel Arts, it would be my pleasure to personally take care of your reservation. Please do not hesitate to contact me calling +34 93 221 1000 or by mail writing to hotel.arts[at]ritzcarlton.com in order to organize your stay.
Hotel Arts Barcelona
This response is the subjective opinion of the management representative and not of TripAdvisor LLC