This hotel (or perhaps pensione is a better description) has much to recommend and much to be wary about. I chose it based on TA reviews which were pretty accurate, if not over enthusiastic. The location is perfect- very central for walking virtually anywhere at any time, or using taxis, or public transportation. We stayed in room 107- a double with the shared terrace. It was very quiet (which was very important to me) and the double bed (not queen-size) was excellent. The room itself was tiny, and the outer room which made it into a "suite" was quite tiny. The huge armoire replaced any closet, but the 4 little draws and almost out of reach single rod made unpacking a challenge. I don't know how they took photos that made the room look so large. The staff is as helpful and accommodating as can be. Sergio and Muhammed were intelligent, friendly, and helpful hosts- but not always on location. A cell phone was provided if you needed them. The bathroom was fine for us, but we are small. I don't think a large person would fit in the shower.
We tried breakfast twice. Basically I just wanted coffee- and lots of it. But, the coffee did not agree with my usually cast iron stomach and I reacted badly both times. We skipped breakfast and happily bought cappucinos at an Italian cafe a short distance up the street. The entire interior is non-smoking, but smoking, unfortunately, is permitted on the terrace. If your sliding door is open, the smoke and smell could come into your room. Closing the door however, was just fine. Relaxing and reading on the interior terrace was otherwise lovely. Wifi is free, and a computer in the entry parlor was always available, including ability to print.
If you need quiet, consider the terrace room. E-mails back and forth helped me choose.
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
24 July 2012
Thanks a lot to let us know your opinion but we also take our time to explain what we think about it.
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The category from our little gem is something that our big service offer gives us. I never so a pension with some service we offer: From Hitting, Air Conditioning, Medical assistance, Pick up Service and other that you can check in our Web Page. Sorry we are a little Boutique Hotel and it’s the category our customers give us.
We never said that our beds are queen size. That is nothing we advertize. I don´t know from where you got that information.
About the room sizes. We are in Europe. Here the room sizes are smaller than in other part of the world. Our decoration with antic furniture takes also a lot of space. We change space for decoration. Our pictures are made with normal Camera, not with one professional that made this kind of visual effects.
If you have stomach problems that are not our fault, our coffee will be drunk every day for many customers around the world. We never had problem with it.
In a public place you always need to take care what others do. If somebody is smoking outside where is the problem to close the door and show tolerance?
Abel Estévez González.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC