This hotel definitely has the best location for exploring Girona. The rooms are clean and of reasonable size for Europe. The great let down however is the service, which is indifferent to the point of being rude. During most of our interactions with the front desk they made us feel that they simply were not interested in helping us and had something better to do. An example: they said they had a policy not to help us with our luggage. fine. but then they just stood and watched us as we struggled with the unwieldy luggage cart. so they could not even give us a hand? oh well.
- Official Description (provided by the hotel):
- Hotel Ciutat de Girona is located in the most symbolic, historical and cultural heart of Girona. Surrounded by the most charismatic buildings and the best shopping in the city.The hotel combines a modern style and it is decorated with pictures of the most representative places of Girona. It is equipped with last generation facilities. Among its services you can find and indoor swimming pool and a indoor cycling. In the lobby you will find "the corner of the musician" where you can have a glass of moscatell ( sweet wine) and some nuts to make your arrival at the Hotel a special moment.Hotel Ciutat de Girona is an option to enjoy an exquisite treatment and exclusive facilities in the heart of the city. These and many other details will fill your stay with pleasant surprises. Hotel Ciutat de Girona aims to achieve maximum customer satisfaction. This is why our priority is to work to adapt to the uses, traditions and tastes of each of our clients. This purpose is achieved thanks to bi-directional teamwork of all the teams that are part of the Hotel, both in his daily task and other moments. ... more less
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