On arriving at Madrid Airport the most economical way of getting to the hotel was to catch the Exprés Aeropuerto (Airport Express), a 24-hour service which has only 3 stops after the airport: O'Donell, Plaza de Cibeles and Atocha The buses run every 15 minutes during the day and every 35 minutes at night, and the journey takes approximately 40 minutes. Tickets cost 2 Euros and may be bought on board. There are stops at terminals T1, T2 and T4. We arrived at Terminal 1 and easily found the bus stop on the right hand side of Arrivals when exiting the terminal. The bus is painted half yellow, so is easy to spot. We had a wait of about 15 minutes before getting on a bus, and noted that if we wanted to catch a taxi there would have been a similar wait. The luggage is stored internally to reduce delays. The journey took about 35 minutes and we got off at the second stop; Plaza Cibeles. To get to the hotel from Plaza Cibeles, we walked along Calle Gran Via, one of the main roads in Madrid. There is a “Y” junction along the route, so make sure that you take the right hand side of the junction. The walk took us about 20 minutes.
The hotel is on a corner between Calle Gran Via and Calle de Masonero Romanos (a narrow side turning). The name of the hotel is only visible over the entrance in the side turning. The lobby of the hotel was small for the size of the building, but we were directed to the reception desk on the first floor, reached via a lift. The reception staff were very helpful and provided us with information on what to see in the city. We requested a room on an upper level and were given a choice of third floor inner, or fourth floor outer overlooking Calle Gran Via. We chose the latter and were not disappointed. The room was of medium size (sizes vary), which was adequate and we could only just hear the traffic. The condition and facilities within the room were of a high standard and the room was clean and well maintained by the staff.
The hotel does not have a restaurant for evening meals and this is not necessary given the plethora of tapas bars and restaurants surrounding the hotel. It does however have a well maintained breakfast room and there is a good selection of hot and cold breakfasts, including fresh orange juice (not the usual syrup) and freshly baked croissants, which I found very tasty. If having tea, make sure that you are given a hot pot of water and not a tepid one.
Our overall impression of the hotel was very good and it justified its 4 star status.
The hotel is within walking distance of many of the attractions, including the old town and many shops. We purchased the 2 day tickets for the Madrid City Tour bus from the hotel reception; 24 Euros for adults, 12 Euros for seniors (over 65). The buses ran every 15 minutes and were a handy way of getting around and seeing the sites, allowing passengers to get on and off as many times as they wish. This enabled us to quickly establish the location of the sites and shops within walking distance of the hotel. There are many splendid buildings and museums to see in Madrid and both bus routs cover the majority of them, but the Route 1 bus probably covers the better half.
Our evenings were spent in a selection of tapas/pinchos bars and restaurants, consuming the delightful Spanish food and wine. One of the restaurants to the rear of the hotel was the “Public” restaurant, which is located by turning left when exiting the hotel, then turning second left onto Calle Del Desengaño, the road which runs parallel to Calle Gran Via (see reviews). The restaurant is modern and clean and served by efficient staff. The prices are very reasonable, for both the excellent food and wine. Also, pay a visit to the Plaza Mayor and take lunch in the square. Just outside of the square is an undercover tapas area known as Mercado de San Miguel, it looks like a market place from the outside, but inside is an array of tapas bars, where you can purchase tapas and wine and wander from one bar to the other. Another tapas bar that we enjoyed was “Stop”, on Calle Hortaleza (no. 11), just a short walk from Calle Gran Via and close to the hotel. This is a traditional tapas bar that had a wide selection of tasty tapas and wines, and if you ask for a brandy you will get at least four times the UK measurement.
Higher the better, but choose one at the front of the hotel with a balcony.
See more room tips
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC