We stayed 2 nights at this hotel in late June 2008. While the location lets the place down slightly, I really enjoyed my stay. Each level has been designed by a different prominent architect and they have really expressed themselves in the design so it is all pretty unconventional but makes for an interesting stay.

We found the service to be good and the rooms (in addition to the interesting design) were perfectly clean and well appointed. On arrival you are able to choose (subject to availability) which of the floors you want to stay on - there are photos to help you make your choice. The only other gripe I have is that drinks etc., were totally over-priced and I could not really see why.

In terms of the location, it is reasonably close to the airport but the area itself (while not being a bad area) is very dull and there is a busy road right outside the hotel. It is a shame this hotel is not in a more interesting area as that would really make it top notch.

I would happily go back to experience this place again.

The concept of the hotel was intriguing, although what made us go ahead to book a stay here was the price. At less than 200 euros per night, it was an excellent deal for a 5-star hotel.

We stayed on the Plasma Studio floor, which was amazing. Weirdly-angled and shiny walls and floor dominated the lift lobby and corridor. The room was good, with the decor dominated by metallic finishes and glass. The only issue I had was that the walls in the bathroom were peeling and fell into the tub, rendering it unusable.

Not the best of locations, but at least it wasn't too inconvenient as the hotel is near 2 metro stations (Cartegena and Avda di America).

We chose to stay at the Puerta America Hotel after a recommendation from a friend and I can truly say that it is a hotel like no other. The hotel is so modern that we initially walked straight past the front door! There is no grand entrance as you would expect to find at such a hotel. Instead, entrance is gained via two smaller unassuming, sliding frosted glass doors which have no markings or other obvious entrance signs.

Check in was quick and easy and we were escorted to our Kathryn Findlay designed room on the 8th Floor. The Bellboy not only showed us to our room but also showed us around once inside. Now at any other hotel I would deem this to be a bit excessive, but here it was greatly appreciated as there are features that we would have missed or had to search for had we not be shown.

The door to our room reminded me of the doors aboard the Starship Enterprise. The room itself had two single beds alongside each wall. The T.V dropped down from the ceiling in front of the window at the foot of the beds. The window had a net curtain and an electronically controlled blackout blind as well as a cushioned seating area in front of the window. A control panel on the left hand wall controlled the lights, air conditioning and the window blind.

Our room was well equipped with bathrobes, slippers, toothbrushes, razors and toiletries as well as a Safe and Mini bar. There were a couple of areas to hang up clothes and a couple of small cupboards both of which could be curtained off.

The ‘Bathroom’ was incorporated in the room itself and was just a curtained off area in the corner of the room with a washbasin and a rainforest shower into the bathtub. The toilet was separated by another Starship Enterpride style sliding door. Our initial concerns regarding the bathroom set up were that the entire room would steam upon showering, however i can happily report that our fears were unfounded and the room remained steam free.

We did not make use of any of the restaurants but we did sample some of the cocktails in the Skynight Bar on the 13th Floor which overlooks the Madrid skyline. Whilst not particularly cheap, the cocktails most definitely contained a good percentage of alcohol. Also located on the 13th Floor Attic are the Spa, Gym and the very cool looking mirror Swimming pool.

Although not the most centrally located hotel in Madrid, the Puerta America Hotel gets full marks for style and individuality. When i return to Madrid i will definitely stay here again and have no hestitation in recommending this hotel to others.

This hotel was booked for a surprise break and the experience was brilliant.

On arriving at the hotel we got to choose which floor we wanted to stay on, each floor is themed so it's worth checking out their website to see the different styles and designs each floor has to offer. The staff were extremely helpful and friendly.

The room itself was clean and of a high standard - the bed was extemely comfortable. The bar on the top floor was great for the scenic views in the evening. The lifts are a ride in themselves you have great views of Madrid as you travel up and down, stop off on every floor and have a nose around at the great designs of decor on each fllor you will be amazed!!

The location is probably a bit out of the way but the metro is on your doorstep so please dont let this put you off booking this great hotel. The metro system was a good network too.

Hope you enjoy your stay as much as we did - can't wait to go again!!