These days, despite the internet and advances in information technology, traveling is still the pursue of the unknown!! When searching for an hotel, you check the pictures and so on, but you really don't know what you gonna get!! In a group trip I was in charge of finding the hotel in Madrid, because I speak fluently Portuguese and if you do so, you almost understand all Spanish. When we arrived, the entire group, but particularly me, was pleased because my judgment and decision making process matched accurately with the reality I found at Husa Paseo Del Arte. Yeah, this hotel is good, I felt really well every time I returned to my room!! The architecture, decoration, cleaning, amenities, were all good. I cannot talk about food because we took our meals in the nearby restaurants (which are so many)!! My only complaint is about the internet connection. Maybe because of my room location, I couldn't get the wi-fi signal, so I got my money back! This was not a big deal to me because I was connected all day at the Congress venue, and I could skype my family on a daily basis!! One other thing I noticed, was the way the people talked to the customers at the reception. The day we arrived, there was a charming old man (which even spoke some Japanese) that was very friendly!! But the others I found the other days talked in a "cold face" mode. No smiles!! It was like giving commands to somebody or give and take orders - like in the army!! I found the same behavior with the waiters in the nearby restaurants!! No "emotion" dropped in the process!! So maybe, it is a cultural trait (of the Spanish people) and that is the "correct approach" they find when dealing with customers!! In fact, it may be!! The things we find "correct", "ethical" and so on, have to be understood at the "local level"!! By that, I mean that all these issues are "relative" and they certainly vary from place to place!! I live now for more than half a decade in Japan and I travel extensively, both locally and throughout the world, due to my research work. So, when I apply my "sociological and anthropological eye" (I have a sharp one, hehe, but this is not the field of my work) I do it very carefully!! When we judge others, we do it based on "our standards"!! But they may not be theirs!! I wish I could stay longer in Madrid to mature this view, but the busy week I spent there last summer is enough to give the accurate picture I'm giving here about this Hotel to prospective customers. You will not get disappointed with this choice!! And I have nothing to do with this institution!!
- Also Known As:
- Husa Paseo Del Arte Hotel Madrid
- Husa Paseo Del Arte Madrid
- Husa Paseo Del Arte Hotel
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