Hotel completely exceeded all expectations. Staff were extremely friendly and helpful, hotel lovely but very quiet, we felt like the only guests most of the time. Room extremely spacious, lots of storage space, lovely little kitchen area with a big fridge, espresso machine with coffee pods, microvave and seating area. Could definately have stayed longer.
Also the hotel had a gorgeous outdoor seating area attached to the bar, the weather was beautiful when we were there and it was just lovely coming back and sitting outside for a drink.
Location really nice, away from the centre and the frenzy in a suburb but it was not short of shops and restaurants and was much cheaper than the centre.
Public transport system excellent so no problem getting into the centre, around 20 minutes to Gran Via and metros are very frequent.

While slightly out of the way of popular tourist attractions, the value for the money far exceeds any "costs" associated with distance to the center of the city.

It is very convenient to taxis and public transportation (Metro stop: Ciudad Lineal).

A very small hotel by most in the city (32 rooms), all are suites. The hotel is immaculately clean. The staff is well versed in city attractions, directions, and foreign languages. They are consistent in their demeanor, professionalism, and appearance.

We would definitely stay again regardless of the cost.

We stayed in this hotel under the understanding that we would have the swimming pool. The pool was closed but this was not the hotels fault as we booked with 1800hotels.com and they said that the hotel had a pool. When we complained they would not accept any liability. Never book on 1800hotels.com they are extremely unmannerly and rude. Anyway back to the hotel. It was only newly opended, and was quite quiet. However the staff were so so so friendly. It was literally unbelievable how friendly they were! They photocopied maps for us, set out our day to warner brothers (like the metro stop to get off at, the rnfe train to get out to there). we also wanted to go to the Hard rock cafe. The young man who was at reception printed out a map for us and stapled on the hard rock phone number. They were so helppful. After a busy day at the city and we were very tired and the lady at reception ordered us a take out from pizza hut and she delivered it to our room with plated and knifes for each one of us. I loved the hotel and would love to have stayed for much longer. The public transport in madrid is excellent and the hotel is a five minute walk from the Ciudad Lineal stop which is really handy. The only bad thing about the hotel is the cleaning room. It was right next door to our room and the tap had us up at 6 o clock every morning. However, the hotel is really really clean and the floors are spotless. Any reviewer that says this hotel is dirty is blind! Really nice hotel!

Clean room, had a little kitchenette, easy walk to restaurants, pretty close to the airport. I liked also the fact that they used some eco friendly furniture and practices... wish they had a brochure describing everything..

The only knock against i s that it was pretty loud (we happened to have loud neighbors up all night partying). The room is definiltely not bulit to be sound proof.. but don't let that deter you from staying here...

I lost my camera with all of my pictures from our trip :( and they front desk staff was extremely helpful in trying to help me track it down. They spent a lot of time on it and I am very appreciative (even though I never found it).