We booked the Don Pancho because of the reviews and we were not disappointed. I think that when you read reviews you should take each of them with a pinch of salt. You should try to ignore the ranters and ravers and use the reviews to give a general overview so that you have a balanced opinion of the place before you go.
This was our third visit to Benidorm and we like it because it can be all things to all people, you have everything from the Spanish culture of the old town, to the great tribute acts in the music bars right through to the mad busy night life in the middle of the new town. This is the first time we have actually come home without spending all our euro's!!
Now onto the hotel. Its in a great location just far enough from the square where all the discos are to allow a restful nights sleep but centrally located so that even a walk into the old town is no challenge. The entrance is quite impressive as is the reception. The staff are professional and polite and in my experience offer a caring and pleasant attitude.
There are 5 lifts (four small and one larger) so we rarely had to wait more than a couple of mins for one (which can be a problem in some hotels).
We arrived on the 17th of March which is early on in the season and the guests were all retired couples mostly Spanish for the first part of the week and then mainly english for the second half of the week. We are 40 and 48 years old so we were the youngest couple by far but that was an added bonus. All of the guests who we chatted to were really civilised and polite which only added to the relaxing atmosphere. (How many time have you had your holiday spoiled by ruff family's who spend half their life at reception moaning about the slightest thing).
We liked the room which although it was on the 14th floor was lovely and quite. Although you can tell that the hotel is looking a little tired now the room was a good standard and had some updating in recent months such as new tiling to the bathroom walls and floors and new sanitary ware. Being Spain they hadn't changed the taps or painted the woodwork so the overall effect was a bit spoiled. One nice touch was the fact that the room was carpeted as were the hallways which deadened the sounds from the other rooms and corridors.
The maid was fantastic, so polite, friendly and professional. She did a great job and the room was always spotless with extra towels and clean bedding twice a week. Although I hate heights and we were on the 14th of 17 floors the balcony felt realy safe with sturdy banisters and I soon got used to it.
The restraunt is on the 1st floor along with the entertainment room rather than in the basement like so many hotels. It looked really smart and modern and it really felt like you were going out for a luxury meal. The choice of food was amazing and all really high quality. Two kinds of soup, A great salad bar with whole prawns or mackerel or tuna. Fresh bagetts . Nice crispy chips. Pork, beef, chicken, fish cooked in different ways each night. There was even steak pie one night and it was fab. Deserts are great too with loads of coice and the ice cream is as good as any hagen das. Ive never seen such coice in fresh fruit either. The house white wine was only €7 a bottle and tasted quite nice for the money. If you dont drink it all they save it for you for the next night. If you cant find something nice to eat in that restraunt then you have a problem.
The entertainment wasnt really to our taste as it was more for an older crowd who like to dance but the quality of musicians and singers was good and the bar prices were fair too. The entertainment room looked really nice and cosy and was busy every night.
The beds were firm but comfortable and its the first time I have not had back ache at the end of the holiday. There are a few english tv channels in the room so there no need to miss out on your soaps either.
The pool area was nice but a bit on the small side. It was scrubbed meticulously everyday by the maids. every chair and sunbed was washed and the entire floor area was mopped daily too. Being small, you will have to be up early if you like to sit around the pool because there arent enough sun beds to go around.
The breakfasts were fantastic even though the bacon is streaky (which I hate) it tasted really nice. Again there was loads of choice and I never missed breakfast once which is amazing for me especially after a skin full the night before!
All in all this is a great hotel and I will definately go back again. I think it is best suited to retired people or to those looking for a quiet base to sleep after the nightlife of bars becomes a bit much or for anyone who just wants to relax for a week or two. I would imagine if you are a single traveler you would not only feel safe here but you would make friends very quickly. But please, if you are a moaner please stay away you will drag the place down for the rest of us!
- Also Known As:
- Don Pancho Hotel
- Don Pancho
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