Stayed for a week on half board following a tour of Sicily, our second visit. The service was excellent and meals very good, particularly breakfast! We could not afford this sort of service in the UK and all delivered by professional waiters. Book a sea view. Our daughter's single room looked out onto the rock face but was comfortable and we could convene on our terrace overlooking the bay of Naples.
There is a bus every half hour or so from the hotel to the Piazza Tasso and the railway station and the same back again, price one euro each way. plus any other routes within an hour of activating your ticket. Change at the P. Tasso or railway station for the port. Walking is not that bad but the bus was handy when tired or lazy and the traffic is barmy. The hotel is large but its very comfortable and away from the noise of lovely but manic Sorrento. The train is a bargain. Don't book trips - do them yourselves as you'll save a lot of money. Would recommend this hotel.

My Husband and I spent 2 weeks in the Hilton for our honeymoon and I can not say enough!

The staff where all lovely and helpful with excellent English skills. The food was varied every night, hot and simply devine! The setting outside the dining room where we ate almost every night was just beautiful. Very romantic.

The rooms where small but very clean and the maids even left a chocolate on our pillows every night. So sweet!

The locatiion is on the top of a hill which made us feel safe. I can understand the hill being a problem for older guests, but we where glad of the walk at night after dinner.

Sorrento is beautiful. You will get an excellent pizza down the drains and the buildings are fantastic!

I can not wait to go back to Sorrento for our anniversary and we will def be staying at the Hilton. 10 out of 10 for everything!

Stayed with teenage son for 2 nights in early April. Room was fantastic, large and well equipped, with a sea view and big balcony. Breakfast was great with amazing views out over the bay. Staff were all pleasant and helpful. Hotel lounge was amazing for a drink while the sun set over the bay. Weather still a bit too cold to make the most of the outside pools, but they looked lovely.

Only grumbles were that the location if you are arriving by train makes an expensive taxi ride the only option to lug your bags up the hill. Also the usual Hilton problem of pricey poor quality food in the restaurant (undercooked ravioli in a sauce which seemed to be melted cheese and little else...)- we only used it because the weather meant going back into Sorrento at night was not an attractive option. The second night we just had snacks in the bar, which was a safer option!

However, that did not put us off what was a great hotel with the most amazing views, lovely staff and great rooms.

Our family of 5 just returned from a wonderful week at the Hilton Sorrento Palace and would recomend it to anyone.

The hotel has great facilities: a beautiful outdoor pool area that we were able to lounge around due to some unseasonably warm temperatures (kids even got in the pool though it is unheated and cold !); great indoor pool that was easily accessed from outdoor pool area; wonderful breakfast room with amazing views over the Bay of Naples and buffet with great selection, plus omlettes, french toast and specialty coffees made to order & fresh squeezed OJ; a beautiful lobby bar/lounge that is open all day for snacks/drinks.

The rooms were terrific as well. We started in interconnecting rooms on the first floor that were very clean, comfortable and modern and had great views over the bay. Mid-week we were moved to executive rooms on the 3rd floor that were even better - bigger and also connecting. The move was made proactively by the front-desk staff due to some construction in area of 1st rooms that meant we were unable to continue to use the balconies. The hotel even provided a voucher for dinner for 5 in the dining room which had excellent food.

Only improvement we could recommend would be the front desk staff's knowledge of the local area. We asked for some restaurant reco's and advice on where to hike locally and they were not able to help us.

The hotel is in a great area to explore both Sorrento (easy walk to the old-town) and Amalfi Coast or Pompeii and Vesuvius.

Overall a great family vacation spot.