We arranged for tours in Florence, Rome, and Naples using Rome in Limo rather using cruise ship excursions. The tours were easy to book, and the staff was extremely responsive as we planned our trip (our main contact was Jany), providing advice on what tickets to purchase prior to the tours, and where we would benefit from having guides. My wife posted a separate review of our fantastic experience in Florence (Elisabetta was our driver/guide), so below is the review for Rome and Naples.
Nick was waiting for us as we disembarked the ship in Civitavecchia, and our party of 8 fit comfortably in his Mercedes van. He was extremely friendly, and provided a great background of Rome as he brought us to the Vatican. At that point, our Vatican guide, Frederica, took over (also arranged for via Rome In Limo). She provided a fantastic tour - we really felt as if we got the most out of our Vatican visit. Nick then finished up the day, bringing us to several other sites, including the Colosseum, and a "keyhole" view of the Vatican.
Gianpierro met us in Naples (again, in a very comfortable Mercedes van). He gave us a fantastic guided tour through the Amalfi coast, including stops in Positano and Sorrento, before moving on to Pompeii. As a resident of Sorrento, he knew exactly where to stop for fantastic photos, shopping, and one of the best lunches we've ever had!
We were extremely pleased with Rome In Limo, and each driver/tour guide. We highly recommend this company!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC