“Clean, Modern, in the heart of everything, friendly AND REASONABLY PRICED. What more could you ask?”
We stayed at Trevi Collection Guesthouse for 2 nights on the 14th and 15th of June. It was our first time in Europe as a family, and we were a little nervous booking a hotel as everything seemed so expensive in Rome, and price didn't seem to guarantee a good stay! My main priorities were position, and cleanliness. As we were travelling with 2 children and wanted them in the room with us, that narrowed our choices a lot.
What a pleasure the Trevi Collection was. We arrived very early on Tuesday morning, well aware that we could not check in until 2pm, but hoping to drop our luggage. The delightful receptionist made us coffee, gave us a map, found some cake for the children and upgraded us to a suite which was made available for us at 10.30am! We went out to explore while we waited and the excitement from the children when we got back and saw our room was delightful to see. The main bedroom area was separated from the 2 full sized single beds for the children by an 'open wall/bedhead. They had a little desk in their area to draw on, which was perfect.
Decor was modern and lovely, and there was a HUGE spa bath in the master bedroom area. The bathroom was up a couple of steps, and the glass shower screen overlooked the spa bath. We had 2 big windows with shutters that we could open to let the sights and sounds of Rome in, but which were double glazed for absolute quiet when we wanted to sleep. The blackout curtains were very effective, and this really helped with jet lag (as did getting out into the sun and walking around on our first day rather than falling into bed!) Everything was spotlessly clean. In the morning the church bells nearby ring out a wonderful tune if you want to hear them, and the Spanish Steps are a few steps up the hill, while the Trevi fountain is 5 minutes' walk away. We visited it 4 times in our 2 days as we loved it so much.
We found all staff to be helpful and friendly, and the ladies who served breakfast were delightful, as was the breakfast room. We enjoyed the European style breakfast. The apple cake was obviously home-made and was stunning and there were eggs both mornings - once an omelette on the buffet table, and once boiled eggs.
We didn't mind taking the stairs to our room on the 4th floor, as the lift was tiny and antique, and we prefer to walk anyway. It was tricky to get suitcases up in one go, but as there were 2 adults, we put the cases in with one adult and everyone else took the stairs!
I felt the lift was not an issue at all.
The service provided by reception was great, they booked our time slot at the Villa Borghese for us and followed through to let us know, and helped with translating for us when we needed to make a phone call. They also helped with booking a bike tour of Rome with Bici e Baci, which was the best thing we did by far. We saw more in 3 hours than we did walking the streets for a whole day, and the children's legs were fresh for an afternoon at the Roman Forum.
The only things we were not thrilled with were a restaurant recommendation to the Wine and Grill (The worst meal we had on our 5 week trip) and the car service to the airport which was in a very old van with no air conditioning, exhaust fumes which made our 6-year-old ill in the back seat and terrible suspension - avoid it and book for yourself the official airport shuttle which we found fantastic on the way to the hotel. These were very minor things overall as we LOVED LOVED LOVED the hotel and had a wonderful stay.
Friends of ours stayed at a hotel near the Roman Forum which they also liked, but they paid double what we had paid for their family of 4 to squish into a tiny room. I can't recommend Trevi Colletion Guesthouse highly enough for families, you just have to get over the fact that it's a cross between a hotel and an apartment complex and therefore doesn't have restaurants and bars. With the whole of Rome literally within walking distance, who needs those?
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC