The hotel is located in a questionable area of Rome. It's about a 10 minute walk from the train station but close to a Metro stop. We couldn't figure out what floor the "hotel" was on, since it seemed like the building was an apartment building. It was dark and creepy inside and eerily reminiscent of the Bates Motel. We figured out we had to ascend to the 3rd floor and took a rickety elevator about the size of a phone booth upstairs.
We found none other than Norman Bates himself behind the front desk. He wasn't exacty welcoming. The door was open, and I'm sure he heard us downstairs trying to figure out where to go, but didn't say a word. He took us to our room, which was a nice surprise. We had a three people and they put us in their quad. The single bed had a huge depression and was extremely uncomfortable to sleep on. The hairdryer was broken, but they replaced it the next day with one whose plug didn't fit the socket. But breakfast was prompt the next day, with cappucino, fresh orange juice, and packaged croissants.
The shower head isn't suspended from the wall, so you have to hold the nozzle to bathe yourself.
Another bad thing was the low-flush toilet. It takes forever for it to flush again and there's a dirty, --flecked toilet brush nearby with which you can use to clean your skid marks.
Interesting find: There are framed pictures, pieces of nonconforming wallpaper, and a calendar stuck to random places on the walls. A little investigative work discovered that they conceal tears and holes in the wallpaper.
Note: Norman Bates removes the laptop to which you get internet access at 10pm at night, and doesn't put it back until about 9am the next morning. So you can check your email early or late at night.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC