The best advice I can give before you read reviews for any hotel in ancient Rome is: lower any American expectations. It's hard to believe that in the 21st century, in major international cities like Rome and Vienna, the hotels don't have internet in the rooms and an elevator. But for these old neighborhoods in Italy, that is common, and it's true for this hotel. But the hotel is beautiful and has the feel of ancient Rome. The staff is friendly and helpful. The bad is you have to leave your room to get wireless. There's a couch or a chair, or you can sit on the stone steps of the stairway. Many reviewers complain of climbing this to their rooms, but the steps are huge and not steep at all (See pics) and they will carry your luggae up for you. The food is good, but not much variation - coffee is awesome! - and almost every day they left something off. Ex: twice we had cereal and there was no milk - but they'll cheerfully correct it, if you just ask. Our room on the second floor had twin beds, a dresser, lots of closet space, was huge, quiet, air conditioned, and very clean. Caution: they may not all be this big. The shower is tiny and the hair dryer weaker than my oven fan, but this is standard across Italy. The staff speaks fluent English. It's expensive to stay in this part of Rome, but everything we wanted to see was here (Vatican, Ancient Roman Ruins) and the time we saved by not having to travel back and forth was worth it for us. The shuttle vans can't come down this street so it's about a block from where you'll be dropped off. (Some taxis are brave enough to come to the door.) Look at the pictures online so you'll recognize the hotel. It's easy to miss. If you have to ask, it's pronounced Tay-AH-tro PAH-chay. We bought a 48 hr pass on the HOHO bus to preview the sites, learn our way around, and for transportation. The bus has a pre-recorded audio guide. Take the trip around sunset on the upper deck and it's just beautiful. The stops themselves aren't that convenient to the sites and the Vatican stop is the closest to this hotel, but it is cheap and helps you learn your way around. Not to sound like a commercial, but we used Booking.com and we changed our dates twice within days of our arrival with no fees.
Ask for the second floor so you don't have to walk up the stairs.
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC