The reception is 4 stars and thats about it. No gym, no tissues in the bathroom, no computer desk, no free wifi no business centre how is this 4 stars???. The bathroom is nice and small but you have no tissues so if you want to blow your nose use toilet paper. No directions on where your room number is, you are given a key and then told what floor to go to but then your on your own. You need to walk through a maze of corridors to find your room as there is no arrow to show you which way when you get out of the lift. The furniture in the room is old it felt like I was staying with my grandma. The room has no wifi only cable internet and the cable was coming down from the tv and it would not reach the chest of draws where I could put my mac so I had to use a chair as a desk (as per image attached). The air conditioning was old and noisy. When we made a complaint about the issues nothing was done about it they just laughed in our faces. However when we did complain about the tissues they did bring us two boxs the next day which was too late as we changed hotels to a real 4 star hotel (Venitia palace hotel - see my review). The good things about the hotel was you get 30min free wifi but only in reception. The location was good very close to Termini station and the roof top deck + jacuzzi was very nice.
However I would not stay here again, they need to change their stars to 2 star! which is what they really are.
- Also Known As:
- Hotel Welcome Piram
- Welcome Piram Rome
- Welcome Home Residences Rome
- Official Description (provided by the hotel):
- If your arrival is before 2:00 p.m. and the room is not ready you can leave your luggage in our deposit and you will find your luggage directly in your room! If your departure is after 11:00 a.m. you can leave your luggage in our deposit and we will keep until your departure. Free access to the roof garden (depending by weather conditions.) ... more less
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