We have stayed in hotels that are rated more stars than this hotel, so we were skeptical. However after seeing the rooms, and the facilities, we were extremely surprised that this hotel is not rated higher. The room and shared bathroom was extremely clean, the included breakfast was amazing, and the staff courteous! We will definitely stay there agin the next time in Vernazza...
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
29 August 2011
This great message gives me the chance to explain why we are just 1 star (annex fontana vecchia) and 2 stars (main building and DIP.2 ,just in front of the main building).
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The main reason is that we don't offer all the rooms with private bathroom.13 rooms have private bathroom and 6 rooms (3 rooms in the main building and 3 rooms in the annex fontana vecchia) have the shared bathroom.Other reasons are: the reception staff work from 8 a.m. to 9 p.m. and not all day and night long , We don't offer service like swimming pool or spa etc.
Anyway We love to feel our place like our home, We like to be clean and to have a good smell!! It's a way to say WELCOME!!! It's an important service!!!
We decide to offer a good breakfast (even with local foods as ricotta-cheese and honey)... We try to do all our best being honest,respectful!!! This is not just a work it's our life too!!!
We don't want to have any problems with our guests ... We hope everybody can be happy to be with us!!!
This response is the subjective opinion of the management representative and not of TripAdvisor LLC