We booked a double room for one night at a well known hotel booking website. For our surprise, the guy at the reception desk was not kind at all. Not even the usual "buongiorno" of the always kind italian people.
He gave us the key as if it was not his business, and our surprise increased when whe saw only one single bed in the (very small) room. I went down to say we had booked a double, and the (unpleasant) guy at the desk said: "È il letto francese, che noi offriamo como doppia", that means "It's the french bed that we offer as a double". No need to say that they did not mention that anywhere before. He added: "la prendi o la lascia" (take it or leave it). I was really angry, not for the bed, but for the unacceptable attitude (as I insisted that we had booked a double, he insisted that it was not his problem, and that I had to decide on taking or leaving the room "offered").
There are many hotels in the neighborhood, so we decided to leave it: It was not a matter of price. It was average-priced for a double at a three-stars hotel but really expensive to be a single. We found a more expensive but lovely hotel very close, so no regrets. I would never-ever go back to that place.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC