We booked this hotel 3 days prior to arrival. Unfortunately the booking (last minute.com) did not eventuate.
We did not know this until we arrived at the hotel however we did take a picture of the booking on the iPad. We duly showed this to the reception staff who had no interest. We tried to recover the booking to email to them but to no avail.
The reception staff offered us a reservation 25 Euros more than we had booked and this was 16 Euros more than the advertised Idea website.
The staff were rude and did not assimilate to the advertising on the Idea Hotel website consequently we left and found alternative accommodation which was much closer to Centro Milano with welcoming and friendly staff.
We have been traveling in Italy for 3 months and stayed at many Italian Hotels but never have we experienced such arrogant, rude and condescending staff as we experienced at Hotel Idea.
In saying the above, the hotel looked modern but in an ordinary location. Our second option was much more to our liking.
- Also Known As:
- Holiday Inn Express Milan
- Holiday Inn Milan
- Milan Holiday Inn
- Official Description (provided by the hotel):
- Aligned to the new IHG standards, the Holiday Inn Express Milan Bicocca is located few km away from the UniversitÃ degli Studi Milano-Bicocca and from several companies (such as Siemens, Pirelli, Abb). At just 10 minutes from the hotel, there are the Theatre of Arcimboldi and the two big shopping arcades Centro Sarca and Centro Vulcano, a veritable must for shopping lovers (Zara, Intimissimi, Sephora). The Line 3 underground station Sondrio (1 km far) can be reached by a daily free shuttle service at specific hours. The famous via Monte Napoleone with its luxury shops (Ferragamo, Valentino, Vuitton, etc.) and the wonderful Duomo square, the beating heart of Milan, are only four stops from the hotel. The Holiday Inn Express Milan Bicocca has 145 modern rooms, equipped with air conditioning, satellite TV with LCD screen, wide selection of Pay per View films, ADSL Internet access. Every morning, our guests find a rich and delicious breakfast, with quality products and homemade cakes and, in the evening, they can enjoy a drink in the cosy Martesana Bar. The hotel is provided with a naturally lit meeting room, capable of accommodating 80 people and a Business Center with ADSL Internet available 24 hours a day; tasty Coffee Breaks and delicious Business Lunches can be served on request. Wi-Fi Internet connection in the common areas. ... more less
- Reservation Options:
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