Good things - In terms of location - this is great. It is within walking distance to most attractions and 1 minute away from Porta Nuova - the reason why we chose this hotel. (The airport bus stops right in front of it.) If you get a good room, it has lovely view of the Piazza Carlo Felica and Porta Nuova. With two French windows, it is a charming way to enjoy Turin.
However, we got to the nice room after some headaches. We were booked in the hotel for 7 days and we emphasized that we needed wifi. However, when we got in we were given a room in the corner with that has wifi signal. It overlooked a run down courtyard but we didn't mind as we thought it would at least be quiet. we mentioned it to the reception after the first day and he said he was going to get it fixed. Nothing happened despite or repeated requests for it to be fixed and when we still didn't get any reception and by the 3rd day, we had to demand stridently that something be done. The response? "What can I do? It is not my fault - I called the technician and he doesn't want to come - there is nothing I can do." This is from the head of the reception counter. In the end we had to tell him very firmly that this is the problem the hotel has to fix and it is certainly not one we want to put up with.
In the end, we got the room with wifi that works and it was a nicer room facing the piazza. It is strange that seeing that we were going to be there for a week, they didn't make an effort to give us a better room in the first place.
It is true that the furnishing is old and slightly tatty but we didn't mind that. The biggest let down in this place is the breakfast which is uninspiring by any standard of comparison. The one good thing is the reasonable coffee machine that dispenses good enough espressos. Other than that, you get the same tired affair every day which is made worst by the terrible bread. One wouldn't expect to get such bad bread in Italy but you'll find the worst of all bread in this hotel. Bread is dry and stale and inedible even after toasting. with all the good quality pane around, it is almost a crime to serve something so awful.
Okay - one receptionist (tall young man) did do us a good turn by recommending us two great restaurants.
2. De Filippi
Both are near the hotel and both serve excellent food. Generally, we found the restaurants in Torino to be good but the two recommended eateries were by far, the best value for money.
we trusted another website recommendation for C'e Una Volta for Piedmontese food but was rather disappointed by the fare they served.
back to hotel rocca e roma - I just think they need to up their service by a few notches and really improve their breakfast buffet and offer tea/coffee making facility in the room. If not, there are many better hotels in Torino which we intend to check out when we return the next time.
We don't regret staying at Hotel Rocca e Roma but we certainly want to try something better next time.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC