I've travelled extensively throughout the world, and the Luna Mondschein is one of the worst hotel I've been to !!!

First of all, this hotel is expensive, ans is rated as a 4-stars, so, when making your reservation, you're quite confident about this property's overall quality.

Well, the Luna Mondschein is no more than a 2-stars. The property is *VERY* old and tired, and the staff is unhelpful at best.

The rooms are totally ridiculous, I think they are the same than in 1920 !!! I had the "pleasure" to stay in this hotel in July, and there was absolutely no air-conditioning in my room !!! I was so upset, it was very hot, and we had to sleep with our window opened !

The room itself need a total refurbishment, I've never been to a room so old and tired. The bathroom is also very old, and I was (again) totally upset, because I paid an expensive fare for a 2-stars room.

I mean, if I paid 50 Euros for this room, and if it was advertised as a 2-stars property, it would have been OK...

The breakfast is a total robbery, we paid 10 Euros per person, and the "buffet" was definitely ridiculous: poor choice, poor quality...

Luna Mondschein is definitely NOT a 4-stars property, they should be ashamed to sell their hotel as a 4-stars !

By the way, as I go back very often in Bolzano for business, there is a brand new property situated in the industrial area of the town (far from city center), and this property is definitely 4-stars !