Stayed for 4 nights from May 14 to 18, 2012.
This hotel is a hit and miss for me.
Hit because it is located in the middle of the city and any directions that you head, would take you to any of the Piazzas in the city.
Miss because the rooms are small and a couple of experiences made me tone down my ratings. I booked for a non-smoking room, but was given a smoking room. I was told that it is a non-smoking room, but perhaps the former tenants were smoking in the room...
But to their credit, they immediately changed the room.
Like everyone says, the rooms are small and the toilets are smaller. Wifi internet is free, but for 24 hours only. Once your time is up, you have to go to the reception area to get your Internet access again.
Breakfast buffet offering is good to start your day right. Its offered until 10 am.
I didnt get to try the rooftop bar, because I didnt want to return to the hotel for a drink, and then go out again for dinner.
Also, if you have paid in advance for your room. Make sure you remember that when you check out. It can be a pain to prove that you did, when you dont have the receipt. In my case, after saying that it is already paid, the front desk staff "saw" it also on their computer.
So would I return again to this hotel? Well, location wise is okay. But the experience would make me more vigilant to the services offered by this hotel.
- Also Known As:
- Grand Hotel Florence
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