I booked a long weekend for my husbands birthday and I was very dissapointed in the hotel.It was a lot longer from the Airport as we had been told and when we requested the hotel bus we were told no only on specila hour's which we couldn't find out what they were.we asked for a coffee on arrival and again No as the bar was closed,we then asked for tea making facilitys and again No ,we then tried to have an evening meal at the hotel and yet another No the restaurant did not open Sundays .we were also told the Pisa Tower was very close by Wrong it was forty five minute's steady walk and we asked about a bus but was told No need as it'sa short walk ,it's a good job we do walk a lot or we would have found it hard,and the center of the town was further away but we did find the bus very good and very cheap well worth useing .The train was also very good and a return trip to Florance was ten euro's and a good hour service ,very enjoyable day .Italy is very expencive and if you can avoid a taxi do as they charge what they like even though they have a meter they trip it when you get out and an instant six euro's goes on ,it cost us twenty six euro's from the Airport even though the hotel told us they were one kilermeter away from the Airport so please avoid Taxi's.Over all the hotel was clean and our room was cleaned to a high standard,but I think the staff had a all been trained by the same person and they all said NO very nicely for what every we asked .I would class this hotel as a travel's over night stop as they realy weren't at all helpful,I was very upset as I had booked a junior suite with a jacuzzi and when we filled the jacuzzi it ran red rust colour and it only improved with use ,we had paid for the buffet breakfast but the scrabbled egg was undercooked and always cold and when I asked if there was anymore ham I was told the NO as they had put out the morning amount and it had gone so in the end we totally gave up and had all meals out.I do hope this helps other traveler's as it realy wasn't what we were told to expect .We do travel four times a year but I really will be more careful with the hotel if we decide to return to Italy.
your's sincerly
Robin and Sheila Wiliams.







Rooms
Cleanliness
Service





