We (two girls) booked our stay through our hotel in Florence. The 3 star hotel was highly recommended by the manager in our hotel and we didnt make a fuss about checking it up online. We checked in at 12midnight (we were supposed to check out at 5 am) and tried to get some sleep before our early morning flight out of Pisa. A couple sleepless hours later, we realised that the room was full of mosquitoes and requested to be put into another room. We were told that we would have to pay for another room! We were already paying 98 Euros to stay in our crappy room for 3 hours and would have to pay an additional 98 euros for another couple hours!!! Left with no choice, we decided to check out at 3 am and took a taxi to the Pisa airport (discounted rate of 90 euros for 3 hours). We had to wait for 20 mins on a cold and deserted street outside the hotel for a taxi to arrive. The manager (a rude and shady character who initially tried to keep our passports when we checked in - one of them was American) didnt seem to feel any remorse at turning two girls out on the street in the middle of the night! He didnt even bother to tell us that the Pisa airport would be closed at that hour and that we would be waiting outside in the cold!

Please avoid this experience at all costs! I have put this down as one of the unfortunate experiences that travellers have to face occassionally but I wouldnt want anyone else to have to deal with this manager and hotel!!

Reema, London
Stayed at Hotel Roma on March 2, 2007

Visitor to Italy from Cape Town, South Africa.23 - 24 November 2006
If it's all about location, Hotel Roma is situated in the perfect location which is around 500m from the leaning tower of Pisa. My bedroom was a single very basic room, very uncomfortable box bed, situated against a wall and a couple of mosquito's in the room made for a fairly unpleasant night's sleep. My room was also situated along the busy main road so I could not open the window because of the noise. My bedroom was spotlessly clean and so was my on-suite bathroom as well as the linen on my bed. The hair dryer in the bathroom barely worked and I would suggest that you take your own hair dryer along. One of the reception staff members was not very friendly and the serivce was bad but he did suggest a wonderful restaurant called Mario's when asked so that made up for his unfriendliness. Breakfast - very basic continental breakfast - a croissant, , jams and pre-packed cheese spread. We had to ask for fruit juice and a re-fill coffee. The hotel does offer parking - but it's not for free - there's a fee of 7 euros a day.
If I was to stay in Pisa again, I would stay there only because of the location and not for anything else.