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The Hotel Lucerne: Traveller Reviews

Call now to book: 1-800-454-6835 from hotels.com
TripAdvisor Traveller Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
4.5 of 5 stars 33 reviews
33 Reviews
5.0 of 5 stars
25
4.0 of 5 stars
5
3.0 of 5 stars
2
2.0 of 5 stars
1
1.0 of 5 stars
0
TripAdvisor Popularity Index:
  • Measures overall traveller satisfaction based on ratings, reviews and other sources.
#3 of 60 hotels in Lucerne
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  • Hotel class: 4 of 5
  • Rooms: 25
Address:
Sempacherstrasse 14
Lucerne 6002
Switzerland
Check Rates: £212 ($394) Avg. Price
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TripAdvisor Traveller Reviews

Reviews of The Hotel Lucerne

( 9-13 of 33 )
“Stay here and askfor Sandro”

The Hotel Lucerne

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5 of 5 stars
AVENTURA, FLORIDA
5 Jun 2007
3/3 found this review helpful

We stayed here in May. This hotel is excellent. The staff cannot help enough. It is a 7 minute walk to the bridge to the old city, and we had a large suite for the price of a standard because, well because the standard rooms were full!

We enjoyed this hotel and its comforts, robes, slippers, bulgari lotions, complimentary breakfast, so much, that we came back at the end of our vacation and stayed a second time.

A couple of tips, go for cocktails at happy hour at the white bull down the road to the old city. Also try La Terraza for dinner, their langostino's served with lemon rissotto is fantastic. Also not to be missed, the Old Swiss House Restaurant, the trip by boat on the lake to Pilatus, and a car ride to Birkenstock. Never mind the Hotel there is being renovated, go for the view!!!

Finally, stay at The Hotel in Lucerne but take the train to Zurich, its only 43 minutes, and the best way to see both cities while staying in Lucerne, which is smaller and nicer. Have fun-

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BDSAventura's Summary
Date of Stay: May 2007
Member since: 08 March 2005
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 5 of 5 stars Rooms
    • 4 of 5 stars Location (e.g., convenience, views)
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check-in / front desk
    • 5 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
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Average price*: £212 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Lovely Hotel!”

The Hotel Lucerne

30 May 2007
3/3 found this review helpful

The Hotel is definitely modern but not a scary, stark modern. It is minimalistic in room decor - clean lines yet comfy. The corridor walls are grey and it does feel very dark. However, the corridors are not long at all so the grey walls are not overwhelming. Staff was extremely helpful and accomodating. We stayed in a corner suite. Not really a suite but a huge room. Plenty of storage space, desk and one lounge-ish chair. Could have done with more sitting room given that it's a suite but it's not a deal breaker. We figured out the trick to let light into the room with the shutters down. First close them completely and then start to open but stop along the way. Since the top half of the shutter opens first, it lets light in while ensuring no one from from the ground outside the hotel can look in. In the day, unless you stood right by the glass, no one from the street can look in anyway. The shower is a bit annoying - it did flood part of the outside...luckily restricted to right outside the shower door. And just a note - the fruits in the room are not charged! It maybe a display but they are for consumption. Am yet to come across a place that will charge for center table fruits. Only wish there was complimentary bottled water in the room. We did receive complimentary Evian upon check out for our journey... all in all, beatiful place. Very buzzy bar on Sat night. Good food at Bam-bou. Location was also perfect. Short walk everywhere. The church bells don't go off till 9 or 10am...If you are looking for old world charm...this is not it.

  • This TripAdvisor Member:
    • Liked — Decor, staff, location
    • Disliked — Shower
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LHR2007's Summary
Date of Stay: May 2007
Travelled with: Spouse / significant other
Visit was for: Other
Age group: 25-34
Member since: 11 April 2007
  • My ratings for this hotel are:
    • 3 of 5 stars Value
    • 4 of 5 stars Rooms
    • 4 of 5 stars Location (e.g., convenience, views)
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Check-in / front desk
    • 4 of 5 stars Service
Would I recommend this hotel to my best friend?
Absolutely!
I recommend this hotel for:
Young Singles, An Amazing Honeymoon, A romantic getaway, Girlfriend getaway, Families with Small Children, tourists
Was this review helpful? Yes No
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Average price*: £212 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“very sofisticated”

The Hotel Lucerne

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4 of 5 stars
Montevideo, Uruguay
18 May 2007
2/2 found this review helpful

We stayed at the Hotel for four nights May 2007. The property is one of the most sofisticated I have been to, very friendly and helpful staff, nice restaurant in the basement. The room was very upscale, flat screen TV, take down service in the evening, picture in the ceiling, etc. Not much room (almost none) to put your belongins (a very posh rotating wardrobe), and one of those showers with a small transparent screen that makes it hard to shower without you making a monumental mess of the floor. At times I felt a little less fancy and a little more traditional would have been ok too.....Although it is very centrally located, this hotel could be in Tokio Toronto or Buenos Aires. For that reason, if I go back, I will book an hotel on the river in the old town (which is three blocks away anyways..). If you are not a tourist concerned with that...by all means, this is a near perfect hotel.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
urufenta's Summary
Date of Stay: May 2007
Travelled with: Spouse / significant other
Visit was for: Personal event (wedding, ...)
Age group: 35-49
Member since: 18 September 2004
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 3 of 5 stars Location (e.g., convenience, views)
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Check-in / front desk
    • 4 of 5 stars Service
Would I recommend this hotel to my best friend?
Absolutely!
I recommend this hotel for:
An Amazing Honeymoon, A romantic getaway, Girlfriend getaway, tourists
I do not recommend this hotel for:
Families with Small Children, Families with Teenagers
I selected this hotel as a top choice for:
Other
Was this review helpful? Yes No
Check Rates
Average price*: £212 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Modern, hip hotel”

The Hotel Lucerne

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5 of 5 stars
Palm Springs, California
16 May 2007
3/4 found this review helpful

Beautiful modern hotel in a renovated building. The rooms were very spacious with modern amenities as were the bathrooms. The unique furnishings and photographs of movie scenes on the ceilings and walls
was very cool. The bed was large and very comfortable. The windows opened completely and there was a large balcony that overlooked a park. The front desk staff was friendly and helpful.

  • This TripAdvisor Member:
    • Liked — The great rooms.
    • Disliked — Small elevator.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PSTravelingMan's Summary
Date of Stay: April 2007
Travelled with: Spouse / significant other
Visit was for: Quality time with family
Age group: 35-49
Member since: 28 April 2007
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 5 of 5 stars Rooms
    • 4 of 5 stars Location (e.g., convenience, views)
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Check-in / front desk
    • 5 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
Would I recommend this hotel to my best friend?
Absolutely!
I recommend this hotel for:
Young Singles, An Amazing Honeymoon, A romantic getaway, Girlfriend getaway, tourists
I do not recommend this hotel for:
Older Travellers, Great pool scene, Families with Small Children, Families with Teenagers
I selected this hotel as a top choice for:
Museums / Cultural / Historical sites
Was this review helpful? Yes No
Check Rates
Average price*: £212 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Style over funtionality”

The Hotel Lucerne

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4 of 5 stars
Dorset, England
21 Apr 2007
3/3 found this review helpful

The hotel is located very close to the train station and is easy to get to. It is situated on the corner of a park that is filled with families who sit while the children play on the swings and climbing frames.
The hotel facade looks very upmarket and once inside the reception is very modern but slightly cold and clinical looking.
The reception staff are incredibly proffesional and attentive. Once you are booked in, they take you up to your room, they insist on carrying your luggage for you, or you can leave it in reception to be taken up for you later (I would not be surprised if in some cases this would be unpacked for you!).
The corridors are the worst thing about this hotel. The decor is grey walls with matt black floors. The hotel room doors are steel grey, my partner commentated that it felt as if you were walking down a prison corridor.
Once in the room, you are shown where everything is and what light controls do what etc.
The room itself.
Obviously extremely clean and modern. We had the Tango room, which was decorated predominately in bright orange with dark brown wooden floors. The room contained a large desk with plenty of drawer space and a mini bar under the desk. There was a large flat screen tv on the desk. The desk itself was in dark wood to compIiment the floor. There were two chairs in the room, one easy chair and one at the table. They were a triumph of design in orange leather, but they were very heavy and not easy to move the chair back from the desk to sit in. They both had weird black plastic plugs in the edge of the seats, which was part of the design, but this made them slightly uncomfortable to sit in. 3 apples were displayed on a modern dish in the centre of the desk, but we were unsure if they were complimentary to eat, or if the hotel staff would have been outraged to discover we had eaten the arty display!
However I did like the decor until my partner suggested it may have been sponsered by Easyjet, which kind of spoilt the ambiance!!
The bed is large and luxurious with plump pillows, thick puffy duvets and expensive linen. The room is air conditioned, so it is no problem to sleep with the heavy duvet on in hotter weather.
The bathroom was of course very modern, with mood lighting if you wanted it while you were showering or bathing. The complementary soaps were of high quality. They also supplied a complimentary disposable razor and foam and toothpaste and brush in case you have forgotten yours.
Room service is of a high standard. They come in to turn down your beds and put out small foot mats each side of the bed, while you are out in the evening, they also cleaned the bath after we had used it and they tidied up all our stuff in the bathroom. They also left a small tea light candle burning in the bathroom, which was an attractive touch, although I perhaps would have preferred to have been left a night cap instead! Effectively room service is twice a day in this hotel.
The decor of this hotel has been designed by an artist, something they are very proud of. However I felt it was so stylish, it lacked a bit of warmth and comfort overall. I am sure however that other reviewers would love the decor, I have no complaints over the quality, just the design which was not entirely to my taste.
On checking out, the final nice touch that the hotel gave was free mineral water to travel with. It is the little touches like this that for me, make this a superior hotel, the only reason I have not given it the highest mark is for the design which was not entirely to my taste.

  • This TripAdvisor Member:
    • Liked — The service provided by the staff
    • Disliked — Over designed
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sue11's Summary
Date of Stay: April 2007
Travelled with: Spouse / significant other
Visit was for: Quality time with family
Age group: 35-49
Member since: 21 April 2007
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Location (e.g., convenience, views)
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check-in / front desk
    • 5 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
Would I recommend this hotel to my best friend?
Most likely
I recommend this hotel for:
Young Singles, An Amazing Honeymoon, A romantic getaway, Girlfriend getaway, tourists
I do not recommend this hotel for:
Families with Small Children, Families with Teenagers
I selected this hotel as a top choice for:
Outdoor / Adventure
Was this review helpful? Yes No
Check Rates
Average price*: £212 (year-round)
Call now to book: 1-800-454-6835 from hotels.com

Reviews of The Hotel Lucerne

( 9-13 of 33 )
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The Hotel Lucerne Address

Sempacherstrasse 14, Lucerne 6002, Switzerland