Already when arriving at the Grand Hotel Park, there are a lot of people around helping with your bags, driving the car to the garage and welcoming you at the reception. If you're not staying at five star hotels all the time, an arrival like that is something special. Even the hotel director was present welcoming us. We were escorted to our room, which was a suite. Very elegant and yet cosy, a lot of space and first class interiors. Everything in the room was simply great and it felt good good just being here. The hotel offers also a SPA and and indoor and outdoor swimming pool. Also here, everything first class.
The breakfast buffet offered a wide variety of food and drinks - and had also a lot of gluten- and lactose-free products. The atmosphere at the buffet was a little hectic and sometimes certain items were missing. Almost perfect, here, but a little bit more attention would be nice. What was really completely out-of-tune was the service on the terrace in the late afternoon. Service personnel did not care much for their quests. We had to wait too long to place an order and waited even longer for a couple of drinks to arrive. And staff were unfriendly, too. We did complain and the hotel director himself was looking after the matter. He was making things good, but things like that must not happen at a place like that. We had an almost perfect stay and hope to be back some other time.
- Also Known As:
- Grand Hotel Gstaad
- Grand Spa Park
- Official Description (provided by the hotel):
- Experience the pleasure of having one's own luxurious chalet in Gstaad! That is what the Grand Hotel Park, which has been entirely renovated in 2010, is offering. Warm welcome, cosy atmosphere, natural materials and the latest equipment, exclusivities, great food, well-being of body and spirit, tailor-made programmes… the absolute freedom simply to profit from the exceptional. ... more less
- Reservation Options:
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