I stayed at The Sunstar this August for the sceond time, having had such a good experience here 2 years previously (booking with Kuoni both times). The location is excellent - very quiet (as it's tucked away off the main road) and with views either of the mountains or the lakes. One of my other reasons for choosing the hotel was that there was no single supplement during the summer, although this does mean haing a single room rather than sole occupancy of a double room.
On my previous visit I had paid a £50 supplement to have a "superior" room for the week, which is basically a room with a balcony, facing the mountains. That time the weather had not been good enough to use it so this time I had not paid the supplement. However, the hotel had allocated me a superior room anyway at no extra cost (maybe it was a Kuoni thing) which was marvellous this year as the weather was beautiful. The rooms had been refurbished since my last visit and although mine was small the bed was comfortable (pillow useless though) and there was a also a reasonably comfortable chair, plenty of storage space, good lighting and mirrors. There was a TV , which I didn't use much, which received BBC Prime and BBC World amongst other channels. The bathroom was great with a powerful shower and a full size bath (perfect for a soak after hiking all day). This year there was also bathrobe and slippers provided which were handy for getting down to the pool in. The complimentary minibar contained still and carbonated water, beer, juice and some other carbonated drinks. I definitely enjoyed a cold beer on the balcony after hiking but thought the brand of still water they provided tasted quite weird - I preferred the stuff from the tap. There were no tea and coffee making facilities in the room which is a bit of a shame when you want that cup of tea first thing.
Breakfast was a good spread including healthy options (home baked breads and interesting cereals) as well as the usual pastries and cooked items. I would recommmend getting there earlier rather than later if you want a guarantee of croissants though. I was on a half board deal which I would recommend in the summer as there are not many independent restaurants in the village and not a great deal of evening activities. This consisted of a salad bar, a soup, a main course with choice of meat, fish or vegetarian option, then either dessert or cheese board. I found the evening meals to be of a high standard if sometimes overwhelming. If you're drinking wine by the glass I would recommend the Swiss wines on the menu as being most affordable and very pleasant. If you're not holidaying with children I would advise getting to dinner later in the evening, say 8pm, as it's quieter in the dining room. There was a large lounge outside the dining room, with a bar, and this was pleasant for sitting and reading (or whatever takes your fancy) after dinner. There was musical entertainment provided, although to be honest it was a little "bontempi" for my liking. The chap was very happy to do requests, however, and plenty of older guests seemed to enjoy it and were waltzing away on the dance floor.
I used the pool (large enough for laps) and the steam room several times as these did not cost extra. Had the weather not been as glorious as it was I probably would have paid for some treatments. The quietest time to swim for adults seemed to around 6pm as most families had gone up to dinner as early as they could. I usually had the pool to myself. There are also pleasant grounds around the hotel if you want to sit out during the day. The hotel do organise several activites each day (you receive a newsletter each evening when your bed is turned down) although I was happy to hike each day instead. All in all, I found the staff to be extremely helpful, polite and friendly - right down to rescuing my suitcase when the railway station had checked it in under the wrong flight number!
A great experience. I will certainly return for a third trip.
- Also Known As:
- Sunstar Park Hotel Arosa
- Sunstar Park Hotel
- Official Description (provided by the hotel):
- The Sunstar sports hotel Parkhotel Arosa is idyllically located on the edge of the forest, 5 minutes' walk from the village centre.Recently extensively renovated, the building is stylish and modern. The rooms are tastefully and comfortably decorated with light-coloured wooden furniture. Those on the south side are somewhat larger, and most of them have balconies. In the inviting dining room, with its open-plan kitchen, you can eat in a very stylish setting. After an enjoyable meal, the bar, Davidoff Lounge and spacious lobby. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Priceline, Travelocity, Venere and Tingo so you can book your Sunstar Alpine Hotel Arosa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.